Dental Director Jobs

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Director of Orthodontic Operations

MB2 Dental•Dallas, TX
•Remote

About The Position

MB2 Dental is hiring a Director of Orthodontic Operations to provide strategic oversight and mentorship of operations and take direct responsibility for the operational and financial success of multiple dental practices across the United States. The role supports operating Dentist owners by holding direct reports accountable for day-to-day practices that meet immediate needs and position practices for growth. The Director is expected to be skilled in annual budgeting, strategic planning, project management, talent calibration, growth and development planning, financial statement analysis, communication, and modeling professional and ethical behavior. This is a remote position with required travel approximately 50% of the time. MB2 Dental is a Dental Partnership Organization founded in 2007 and based in Carrollton, Texas. It collaborates with more than 850 Dentist Owners and supports over 860 practices across 45 states.

Requirements

  • At least 7 years of experience in the orthodontic field.
  • At least 2 years of multi-site experience.
  • Strong attention to detail and exceptional organizational abilities.
  • Proficiency in delegation and remote management.
  • Excellent communication skills and the ability to communicate effectively across all organizational levels.

Responsibilities

  • Model outstanding service to clients through superior written, verbal, and other communication; identify team members’ leadership and management strengths and development areas; and train, coach, and mentor team members.
  • Interview, hire, and retain talent in partnership with Human Resources to meet staffing needs, reduce turnover, and support team members’ growth.
  • Onboard team members so they integrate into the business environment while meeting business needs.
  • Train operations team members to perform duties accurately and on time; audit work quality and provide additional training as needed.
  • Hold team members accountable for clearly defined business goals and growth and development plans.
  • Partner with operating owners and executive leadership on operational decisions that benefit dental practices.
  • Analyze key performance metrics and develop action plans to lead and grow the multi-unit business in an assigned territory.
  • Review operating performance, implement corrective actions when needed, and create and execute long-term strategic plans.
  • Partner with corporate departments and executive team members to design sustainable, scalable programs.
  • Identify operational opportunities, create action plans, and execute plans to grow and improve the business.
  • Organize projects, initiatives, and programs through project charters; share timely updates in regular meetings and tailor communications to specific audiences.
  • Understand key performance indicators, their drivers, and benchmarks; correct performance that falls outside standards and support sustained improvement.
  • Assess practice needs and strategically plan improvements.
  • Stay current on industry trends, relevant events, and best practices.
  • Ensure team members meet annual training requirements, complete performance reviews, and fulfill other company requirements.
  • Provide direct reports with thoughtful, documented, timely, and helpful feedback focused on solutions, continuous improvement, and positivity.

Benefits

  • Competitive pay and bonus opportunities
  • Medical, dental, vision, and life insurance
  • Short- and long-term disability
  • Generous paid time off and paid holidays
  • Traditional and Roth 401(k) options
  • Referral bonus program

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