Courier Jobs

About The Position

Requirements

• Excellent written and verbal communication skills.
• Ability to be detail oriented, quality focused and self-motivated.
• Ability to assist as a resource to other team members and is flexible to support daily operational needs.
• Analyze data and determining the most appropriate solution to problems.

Nice To Haves

• 2-4 years of experience in a related role strongly preferred.
• High School diploma, GED or equivalent, or equivalent work experience, preferred.
• Proficiency in Microsoft Office Suite applications, SAP, and AIMS Warehouse Management Systems preferred.

Responsibilities

• Manage and update customer information, customized customer delivery groups and departments within SAP.
• Monitor, process, and track the status of all incoming and outgoing emails and tasks through the outbound group mailbox, providing updates as needed.
• Prepare and distribute daily pack lists to various customer accounts.
• Communicate with commercial carriers to schedule pick up of shipments.
• Process rush orders and coordinate pick-ups with courier service, confirm status of shipments with customers and carriers.
• Communicates with supervisor and other internal departments on inventory accuracy and quality metrics related to specific products or customers.
• Communicates with outside vendors to secure supplies for operational needs.
• Log customer reported errors in the Quality tracker.
• Resolves discrepancies and operational errors as necessary to fulfill customer commitments on time and within budget.
• Communicates with Supervisor, Manager, and other stakeholders to identify root cause and develop solutions to reduce future errors.
• Develops and simulates routes for pick planning.
• Additionally prints room tasks which include manifesting routes, organizing shipping documents, and communicating with the transportation team.
• Coordinates with Baxter and Penske on daily shipments, as well as off-schedule pick planning, such as holiday shipments.
• Proactively identifies opportunities to improve inventory control and operational processes and mitigate risks.
• Provides timely and effective input into operational excellence initiatives through Supervisor and Manager.
• Perform all job duties in accordance with OSHA standards and adhere to all policies, rules, regulations, and procedures set by the organization.

Benefits

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs