Business Support, Facilities Support

JLL•Oakland, CA

4d•Onsite

About The Position

JLL is seeking an organized, reliable Mail Courier to support its Bay Area Square offices. The role connects offices, employees, and essential deliveries, handling confidential documents, packages, and hardware devices with accuracy and discretion. The courier will train across office operations and support mailroom functions as well as projects involving events, work orders, and cross-functional initiatives. The position is based on-site in Oakland, California.

Requirements

Valid driver's license issued by the state where the candidate works, with a clean driving record.
Ability to maintain confidentiality when handling sensitive company, legal, and employee information.
Strong punctuality and ability to consistently meet delivery deadlines.
Data-entry skills to accurately log and track mail and deliveries.
Excellent communication skills and a customer-service-oriented approach.
Ability to work quickly and efficiently under time-sensitive conditions.
Must be authorized to work in the United States without visa sponsorship.

Nice To Haves

Experience using delivery-tracking or route-optimization software such as OnFleet.
Familiarity with postal equipment, including postage machines and meter scales.
Prior experience in a mailroom, courier, or logistics-support role.
Comfort collaborating with cross-functional teams and supporting broader office-operations projects.
Creative, solutions-oriented approach to problem-solving.

Responsibilities

Pick up and deliver confidential packages, mail, files, and hardware devices between Bay Area Square offices and individual employee locations.
Load and unload cargo, and help move and set up materials, equipment, and furniture as needed.
Maintain chain of custody for deliveries from the post office to company offices and employee work locations.
Use delivery-tracking software such as OnFleet for route optimization and recipient confirmation.
Complete and maintain accurate tracking logs, transportation logs, and vehicle fuel-consumption records.
Replenish postage meters and manage P.O. boxes, including scheduled pickup and drop-off.
Maintain and update campus mail-route maps, color-coded by route and delivery times for each building.
Support basic shipping and receiving processes in the mailroom between courier duties.
Report safety occurrences and follow assigned routes, schedules, and transportation laws.
Train across office operations and support projects involving events, work orders, and cross-functional initiatives.