Business Support, Facilities Support

JLL•Oakland, CA

2d•Onsite

About The Position

JLL is seeking an organized, reliable, and service-oriented Mail Courier to support its Bay Area Square offices. The role connects offices, employees, and deliveries by transporting confidential documents, packages, files, and hardware devices accurately and discreetly. The courier will train across multiple areas of office operations, supporting mailroom functions and projects related to events, work orders, and cross-functional initiatives. The position requires attention to detail, a proactive approach, and flexibility to balance coordination with hands-on tasks.

Requirements

Valid driver's license issued by the state where the employee works, with a clean driving record.
Ability to maintain confidentiality when handling sensitive company, legal, and employee information.
Punctuality and ability to consistently meet delivery deadlines.
Data entry skills to accurately log and track mail and deliveries.
Excellent communication skills and a customer-service-oriented approach.
Ability to work quickly and efficiently under time-sensitive conditions.
Authorization to work in the United States without visa sponsorship.

Nice To Haves

Experience using delivery tracking or route optimization software, such as OnFleet.
Familiarity with postal equipment, including postage machines and meter scales.
Prior experience in a mailroom, courier, or logistics support role.
Comfort collaborating with cross-functional teams and supporting broader office operations projects.
Creative, solutions-oriented approach to problem-solving.

Responsibilities

Pick up and deliver confidential packages, mail, files, and hardware devices between Bay Area Square offices and employee locations.
Load and unload cargo, and help move and set up materials, equipment, and furniture as needed.
Maintain chain of custody for deliveries from the post office through company offices to employee work locations.
Use delivery tracking software, such as OnFleet, for route optimization and recipient confirmation.
Complete and maintain accurate tracking logs, transportation logs, and vehicle fuel consumption records.
Replenish postage meters and manage P.O. boxes, including scheduled pickups and drop-offs.
Maintain and update campus mail-route maps, color-coded by route and delivery times for each building.
Support basic shipping and receiving processes in the mailroom between courier duties.
Report safety occurrences and follow assigned routes, schedules, and transportation laws.
Support office operations projects, including work related to events, work orders, and cross-functional initiatives.