Courier

Southern Michigan Bank & Trust • Battle Creek, MI

8d

About The Position

The Courier supports daily branch and operational needs by picking up and delivering customer cash deposits and change orders. The role provides professional customer service while ensuring accuracy, confidentiality, and safe handling of transported materials. The position requires interaction with internal and external customers, attention to detail, professionalism, and the ability to assist beyond normal duties as needed. No supervisory responsibilities are assigned.

Requirements

• High school diploma or equivalent.
• One to three weeks of training, or an equivalent combination of education and experience.
• Valid driver's license and good driving record.
• Strong customer service skills.
• Attention to detail and accuracy.
• Basic computer skills.
• Ability to maintain confidentiality and professionalism.
• Interpersonal and problem-solving skills.
• Ability to solve practical problems and interpret written, oral, diagram, or schedule instructions.

Responsibilities

• Provide excellent customer service to internal and external customers.
• Pick up and deliver customer cash deposits and change orders.
• Maintain detailed and accurate records of customer interactions, deposit activity, change orders, and related banking transactions.
• Schedule routine maintenance for the courier vehicle.
• Fuel and maintain the cleanliness of the courier vehicle, including washing and cleaning its interior and exterior as needed.
• Complete KnowB4 and ABA training.
• Handle highly confidential information professionally.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED