Fire Sprinkler Service Technician
Johnson Controls • Farmington Hills, MI18d
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Fire Sprinkler Service Technician (union)
Johnson Controls•Farmington Hills, MI
About The Position
The Fire Sprinkler Service Technician maintains and grows a route of existing customers for fire extinguishers, kitchen hood systems, emergency lighting, and pre-engineered and potentially engineered gas systems. The technician inspects, services, repairs, and installs two or more suppression product lines, including emergency lights, fire extinguishers, pre-engineered systems, and industrial systems, in accordance with safety requirements and manufacturers’ specifications. The role provides high-quality customer service by identifying and resolving service issues and recommending solutions. The technician advises customers on compliance with applicable fire codes, provides quotes, sells and performs repairs on-site, develops new accounts, and meets or exceeds quotas established by the direct supervisor. This is a union position requiring membership in local Journeymen 704. Compensation is $59.17 per hour, determined by the collective bargaining agreement rate sheet; benefits are provided through the local labor union under a collective bargaining agreement.
Requirements
- High school diploma or equivalent.
- Mechanical or electronic experience.
- Valid motor vehicle license.
- Demonstrated mechanical aptitude and basic computer knowledge.
- Ability to transport equipment and tools weighing up to 40 pounds.
- Ability to work in restricted areas and maneuver ladders.
- Ability to demonstrate a high level of customer service.
- Effective communication skills with internal and external customers.
- Must be a member of local Journeymen 704 union.
Nice To Haves
- Previous experience in the fire protection industry.
- Knowledge of NFPA standards and dangerous goods.
Responsibilities
- Maintain and grow a service route of existing fire protection customers.
- Inspect, service, repair, and install two or more suppression product lines, emergency lights, fire extinguishers, pre-engineered systems, and industrial systems according to safety requirements and manufacturers’ specifications.
- Provide customers with solutions to service-related issues and building inefficiencies.
- Make recommendations based on manufacturers’ specifications and state and local codes.
- Identify deficiencies and quote, sell, and perform repairs on-site.
- Upsell existing customers on products and services to help meet current fire code requirements.
- Sell new accounts on the route based on applicable compliance criteria.
- Call potential customers to offer suppression products and services.
- Provide recommendations and quotes for solutions, including opportunities to improve facility efficiency.
- Meet or exceed quotas set by the direct supervisor.
Benefits
- Benefits are provided through a local labor union aligned with a collective bargaining agreement.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
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