Sr. Building Automation/HVAC Controls Technician

Kelso Building Services•Phoenix, AZ

3d•$35 - $45

About The Position

Kelso Building Services is seeking an experienced HVAC Controls Service Technician to support and grow its Building Automation Systems (BAS) service business throughout the Wasatch. The Senior BAS Technician provides service, maintenance, troubleshooting, repair, optimization, and customer support for BAS and integrated smart building technologies. The role combines field service expertise with remote diagnostics, analytics, cybersecurity awareness, and customer relationship management. The technician works with commercial, healthcare, education, industrial, retail, and mission-critical facility customers, using KBS’s remote monitoring and analytics capabilities through its Digital Operations Center. The position requires a self-motivated professional who can independently resolve complex BAS and HVAC control issues while maintaining exceptional customer satisfaction. It also includes mentoring junior technicians, supporting technical standards, and providing field leadership on complex service projects.

Requirements

At least 3 years of BAS service experience.
Strong HVAC troubleshooting knowledge.
Experience reading control drawings and sequences of operation.
Experience commissioning and servicing DDC systems.
Valid driver’s license with an acceptable driving record.
Ability to pass background screening and drug testing.
Strong communication and customer service skills.

Nice To Haves

Experience with one or more of these platforms: Tridium Niagara, Johnson Controls Metasys, Distech Controls, Delta Controls, Siemens Desigo, Honeywell WEBs, Alerton, Reliable Controls, KMC Controls, Carrier i-Vu, ABB, or Schneider Electric EcoStruxure.
Experience with BACnet/IP, BACnet MS/TP, Modbus RTU/TCP, LonWorks, MQTT, API integrations, networking fundamentals, VPN technologies, remote access solutions, or OT cybersecurity best practices.
Niagara N4 Certification.
Manufacturer certifications.
HVAC Technician certification.
Electrical troubleshooting experience.
Associate degree or technical training in HVAC, Controls, Electronics, or a related field.

Responsibilities

Troubleshoot and repair BAS control systems and field devices.
Diagnose HVAC, mechanical, electrical, and controls-related issues.
Perform preventative maintenance and service agreement inspections.
Support controller replacements, upgrades, migrations, and system expansions.
Validate sequences of operation and optimize system performance.
Assist with commissioning, retro-commissioning, and startup activities.
Complete point-to-point verification and functional performance testing.
Maintain accurate documentation and system backups.
Support enterprise and site-level building automation platforms.
Assist customers with energy optimization initiatives.
Configure alarming, trending, dashboards, and analytics.
Support integration of HVAC, lighting, power monitoring, refrigeration, and specialty systems.
Assist with Fault Detection & Diagnostics (FDD) initiatives.
Use remote monitoring tools to identify and resolve issues proactively.
Develop strong customer relationships and serve as the primary technical contact for assigned accounts.
Recommend system improvements and lifecycle planning.
Identify and develop service agreement and project opportunities.
Coordinate with project managers, service managers, and sales teams.
Mentor junior technicians and apprentices.
Assist with technical training and onboarding.
Provide field leadership on complex service projects.
Support technical standards and best practices.