Sr. HVAC Controls Service Technician

Trane Italia • Tempe, AZ

3d • $34 - $53

About The Position

The Sr. HVAC Controls Service Technician is the primary service and maintenance contact for Trane Technologies customers in a defined market, serving commercial customers such as healthcare facilities, process manufacturing facilities, educational institutions, and office complexes. The technician commissions, troubleshoots, repairs, and starts up HVAC systems in commercial environments, applying knowledge of air-conditioning theory, pipe fitting, and mechanical layouts. Work may involve new facility setups and retrofits of existing facilities. The role provides direct access to manufacturer technical support, technology training, and career-development opportunities.

The position prioritizes customer engagement. When not interacting directly with customers, the technician collaborates with colleagues in the office. The role involves on-site service work, flexibility to work overtime and weeks as business requires, and occasional overnight stays. It is safety sensitive and may require additional drug screening.

Requirements

• High school diploma or equivalent, or a certificate of completion from an accredited technical school.
• Typically at least 10 years of experience in Controls.
• Operating knowledge of Microsoft Office software and working proficiency with a handheld computer such as a smartphone or iPad.
• Valid driver's license held for at least 12 months, with no major or frequent traffic violations, including specified serious violations or multiple smaller infractions or preventable collisions in the previous three years.
• Ability to safely and legally operate a vehicle while wearing a seat belt.
• Ability to wear a helmet, safety goggles, fall-protection harness, and safety boots.
• Ability to twist the trunk 90 degrees in each direction, squat and touch the floor with both hands, and reach hands overhead.
• Ability to stand on concrete surfaces for extended periods, routinely up to four hours.
• Ability to perform regular hand and finger use, walking, stooping, kneeling, and ladder climbing; regularly lift or move up to 10 pounds, frequently lift or move up to 40 pounds, and occasionally lift or move more than 40 pounds.
• Ability to safely use a ladder with a 375-pound total weight limit while carrying equipment weighing 50 pounds or less.
• Ability to maneuver through confined access areas as small as 30 inches vertical by 45 inches horizontal.
• Ability to routinely access rooftops using extension or fixed ladders at heights of 15 to 20 feet, and occasionally at heights over 50 feet.

Nice To Haves

• Technical school or formal training.

Responsibilities

• Perform end-to-end testing, download programming, start up, commission, and service assigned projects.
• Serve as the direct customer contact while servicing products and equipment on assigned projects.
• Identify, examine, diagnose, and repair equipment and systems at customer locations to support customer satisfaction.
• Coordinate with the team leader or project manager and customer to understand on-site installation and repair requirements, forecast issues, gather materials, and synchronize work.
• Use software, technology, hand tools, blueprints, and engineering specifications to diagnose and repair units.
• Enforce safety standards and maintain security and accountability of company-issued and procured assets by recording their use, wear, and condition.
• Mentor team members and demonstrate teamwork and dedication to customers.
• Maintain flexibility to work overtime and weeks as business requires, including occasional overnight stays.

Benefits

• Health insurance and holistic wellness programs with incentives, available from day one for the employee and family.
• Fertility coverage and adoption or surrogacy assistance.
• Up to 15 vacation days, paid holidays, sick leave, and additional options supporting volunteer and parental leave.
• 401(k) match.
• Educational and training opportunities through company programs.
• Tuition assistance and student debt support.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED