Sr. Building Automation/HVAC Controls Technician

Kelso Industries•Phoenix, AZ

3d•$35 - $45

About The Position

Kelso Building Services (KBS) is seeking an experienced HVAC Controls Service Technician to support and grow its Building Automation Systems (BAS) service business throughout the Wasatch. The Senior BAS Technician services, maintains, troubleshoots, repairs, and optimizes building automation systems and integrated smart building technologies, while providing customer support. The role combines field service expertise with remote diagnostics, analytics, cybersecurity awareness, and customer relationship management. The technician independently resolves complex BAS and HVAC control issues and maintains exceptional customer satisfaction while serving commercial, healthcare, education, industrial, retail, and mission-critical facility customers. The position uses KBS’s remote monitoring and analytics capabilities through the Kelso Digital Operations Center (DOC), along with advanced analytics tools and remote engineering resources. The technician also supports customer energy optimization and system lifecycle planning, develops relationships with assigned accounts, and mentors junior technicians and apprentices. Compensation is $35.00–$45.00+ per hour, based on experience and certifications. Overtime opportunities and performance incentives are offered. The position includes a company vehicle. Benefits include medical, dental, and vision insurance; a 401(k) with company match; paid time off; paid holidays; and company-provided training and certifications. Career advancement opportunities and access to industry-leading smart building technologies are also described.

Requirements

At least 3 years of BAS service experience.
Strong HVAC troubleshooting knowledge.
Experience reading control drawings and sequences of operation.
Experience commissioning and servicing DDC systems.
Valid driver’s license with an acceptable driving record.
Ability to pass background screening and drug testing.
Strong communication and customer service skills.

Nice To Haves

Experience with one or more of these platforms: Tridium Niagara, Johnson Controls Metasys, Distech Controls, Delta Controls, Siemens Desigo, Honeywell WEBs, Alerton, Reliable Controls, KMC Controls, Carrier i-Vu, ABB, or Schneider Electric EcoStruxure.
Experience with BACnet/IP, BACnet MS/TP, Modbus RTU/TCP, LonWorks, MQTT, API integrations, networking fundamentals, VPN technologies, remote access solutions, or OT cybersecurity best practices.
Niagara N4 Certification.
Manufacturer certifications.
HVAC Technician certification.
Electrical troubleshooting experience.
Associate degree or technical training in HVAC, Controls, Electronics, or a related field.

Responsibilities

Troubleshoot and repair BAS control systems and field devices.
Diagnose HVAC, mechanical, electrical, and controls-related issues.
Perform preventative maintenance and service agreement inspections.
Support controller replacements, upgrades, migrations, and system expansions.
Validate sequences of operation and optimize system performance.
Assist with commissioning, retro-commissioning, and startup activities.
Complete point-to-point verification and functional performance testing.
Maintain accurate documentation and system backups.
Support enterprise and site-level building automation platforms.
Assist customers with energy optimization initiatives.
Configure alarming, trending, dashboards, and analytics.
Support integration of HVAC, lighting, power monitoring, refrigeration, and specialty systems.
Assist with Fault Detection & Diagnostics (FDD) initiatives.
Use remote monitoring tools to identify and resolve issues proactively.
Develop strong customer relationships and serve as the primary technical contact for assigned accounts.
Recommend system improvements and lifecycle planning.
Identify and develop service agreement and project opportunities.
Coordinate with project managers, service managers, and sales teams.
Mentor junior technicians and apprentices.
Assist with technical training and onboarding.
Provide field leadership on complex service projects.
Support technical standards and best practices.