Fire Suppression Service Technician

Johnson Controls•Tukwila, WA
•$20 - $27

About The Position

Johnson Controls is hiring a Fire Suppression Service Technician to service and sell fire extinguishers and emergency lights. The role involves managing a service route that includes existing fire extinguishers and kitchen hood systems, conducting emergency light inspections, and identifying opportunities to sell products and services that help customers comply with current fire codes. The technician also develops new accounts along the route, completes required paperwork, meets quotas, and follows customer service expectations and company policies. The position includes a competitive hourly wage and benefits, along with a company vehicle, tools, equipment, scheduling support, and training opportunities.

Requirements

  • One year of experience with service and sales of fire extinguishers, kitchen systems, and emergency lights is preferred.
  • Positive attitude, self-motivation, strong organizational skills, and good communication skills.
  • Valid driver's license.
  • Ability to work with hands and mechanical aptitude.
  • Ability to lift and carry up to 50 lbs. (23 kg).
  • Ability to provide excellent customer service to existing and new customers.
  • Ability to work flexible hours when necessary.
  • Basic PC knowledge.
  • Basic understanding of building codes and regulations.

Nice To Haves

  • Some fire suppression business experience.
  • Background in safety and compliance.
  • One year of experience with service and sales of fire extinguishers, kitchen systems, and emergency lights.

Responsibilities

  • Service and sell fire extinguishers and emergency lights.
  • Manage route servicing for existing fire extinguishers and kitchen hood systems, and conduct emergency light inspections.
  • Upsell products and services to help customers comply with current fire codes.
  • Sell to new accounts along the route based on applicable compliance needs.
  • Complete required paperwork by established deadlines.
  • Maintain weekly, monthly, and annual quotas set by the suppression manager.
  • Meet customer service obligations set by the manager and comply with department, district, and company policies.
  • Perform other duties assigned by the suppression manager.

Benefits

  • Paid vacation, holidays, and sick time.
  • Comprehensive benefits package, including 401K, medical, dental, and vision care, available from day one.
  • Extensive product, on-the-job, and cross-training opportunities, supported by internal resources.
  • Collaborative team environment.
  • Employee discount programs through The Loop by Perk Spot.
  • Company vehicle, tools, and equipment provided.
  • Scheduling and management support.
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