Service Technician - Fire Suppression

MES Service Company.•Mattoon, IL

7d•Onsite

About The Position

The Service Technician - Suppression and Extinguisher installs, inspects, tests, maintains, and repairs kitchen hood fire suppression systems and portable fire extinguishers. The role ensures systems meet NFPA standards, Illinois state regulations, and company quality standards while providing exceptional customer service. The work is performed at customer facilities, including industrial, commercial, and institutional locations. The technician may respond to emergency service calls, including after-hours calls, as needed. The position includes a company service vehicle; uniforms and specialty tools are provided, while basic hand tools are provided by the employee.

Requirements

High school diploma or equivalent; technical training is preferred.
Ability to read and interpret blueprints, system drawings, and technical manuals.
Strong mechanical aptitude and problem-solving skills.
Effective written and verbal communication and customer service skills.
Ability to work independently and manage multiple tasks.
Valid driver's license with an acceptable driving record.
Must meet all Illinois State Fire Marshal licensing requirements to inspect, service, and maintain suppression systems and portable fire extinguishers.
Ability to frequently lift, carry, and move equipment and cylinders weighing up to 50 pounds.
Ability to stand, walk, bend, kneel, climb ladders, and reach overhead regularly.
Visual acuity and manual dexterity to service small system components.
Ability to work in environments with varying temperatures, dust, and noise.
Must be able to wear appropriate PPE when required.

Nice To Haves

Experience in kitchen hood fire suppression system and/or fire extinguisher service, installation, or inspection.
Technical training.

Responsibilities

Perform inspections, testing, and maintenance on fire extinguishers and kitchen hood fire suppression systems in accordance with NFPA standards and applicable codes.
Evaluate, troubleshoot, and repair suppression systems and associated devices.
Hydrostatic test and recharge cylinders when required.
Accurately document inspections, deficiencies, and corrective actions.
Communicate findings and recommendations to customers and provide cost-effective repair solutions.
Respond to emergency service calls, including after-hours calls, as needed.
Maintain tools, equipment, and vehicle in proper working condition.