Service Technician - Fire Suppression

MES Life Safety • Mattoon, IL

8d • Onsite

About The Position

The Service Technician is responsible for installing, inspecting, and repairing kitchen hood fire suppression systems and portable fire extinguishers. The role ensures systems meet NFPA standards, Illinois state regulations, and company quality standards while providing customer service. Work is performed at customer facilities, including industrial, commercial, and institutional locations.

Requirements

• High school diploma or equivalent.
• Valid driver’s license with an acceptable driving record.
• Meet all Illinois State Fire Marshal licensing requirements to inspect, service, and maintain suppression systems and portable fire extinguishers.
• Ability to read and interpret blueprints, system drawings, and technical manuals.
• Strong mechanical aptitude and problem-solving skills.
• Effective written and verbal communication and customer service skills.
• Ability to work independently and manage multiple tasks.
• Ability to lift, carry, and move equipment and cylinders weighing up to 50 pounds frequently.
• Regular standing, walking, bending, kneeling, climbing ladders, and reaching overhead.
• Visual acuity and manual dexterity to service small system components.
• Ability to work in environments with varying temperatures, dust, and noise.
• Ability to wear appropriate PPE when required.
• Basic hand tools are provided by the employee.

Nice To Haves

• Technical training.
• Experience in kitchen hood fire suppression system and/or fire extinguisher service, installation, or inspection.

Responsibilities

• Perform inspections, testing, and maintenance on fire extinguishers and kitchen hood fire suppression systems in accordance with NFPA standards and applicable codes.
• Evaluate, troubleshoot, and repair suppression systems and associated devices.
• Hydrostatic test and recharge cylinders when required.
• Accurately document inspections, deficiencies, and corrective actions.
• Communicate findings and recommendations to customers and provide cost-effective repair solutions.
• Respond to emergency service calls, including after-hours calls, as needed.
• Maintain tools, equipment, and the company vehicle in proper working condition.

Benefits

• Salary plus commission.
• Company service vehicle.
• 401(k) and company match.
• Paid holidays.
• Dental insurance.
• Disability insurance.
• Employee assistance program.
• Flexible spending account.
• Health insurance.
• Life insurance.
• Paid time off.
• Vision insurance.
• Employee rewards and recognition program.
• Uniform program.
• Uniforms and specialty tools provided.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED