Fire Suppression Service Technician

Johnson Controls • Plymouth, MN

10d • $26 - $36

About The Position

Johnson Controls is hiring a Fire Suppression Service Technician to service, troubleshoot, repair, and install portable fire extinguishers, kitchen hood systems, suppression gas systems, and other related building system products at customer sites. The technician will work with products from multiple manufacturers, including Simplex and ANSUL, and with clean agent systems, dry chemical systems, and special hazards.

The role involves interpreting blueprints, diagrams, submittals, specifications, software and systems programs, schematics, and operational product manuals. The technician manages daily service calls, customer activity, and system products; assists customers professionally and promptly; inspects suppression gas systems according to contract requirements; and participates in an on-call emergency service rotation. Work may include government assignments.

Requirements

• At least 3 years of experience.
• Excellent communication and organizational skills.
• Strong customer-facing service and problem-solving skills.
• PC skills, including Microsoft Windows, Excel, Word, and Outlook.

Nice To Haves

• Manufacturer certifications are a plus, including ANSUL and Kiddie PyroChem certifications.
• Valid U.S. driver's license.

Responsibilities

• Service and repair portable fire extinguishers, kitchen hood systems, suppression gas systems, and related building system products at customer sites.
• Troubleshoot and install systems and products from multiple manufacturers, including Simplex and ANSUL.
• Read and interpret blueprints, diagrams, submittals, specifications, software and systems programs, schematics, and operational product manuals.
• Manage daily service calls, customer activity, and system products.
• Respond to customer questions and concerns in a timely and professional manner.
• Participate in an on-call rotation for emergency service.
• Inspect suppression gas systems based on contract requirements and inspect customer systems.
• Use a smartphone and equipment to perform job duties.

Benefits

• Competitive starting pay.
• Paid on-the-job training.
• Tuition reimbursement.
• Global advancement opportunities and an unlimited career path.
• Company vehicle, as applicable.
• Referral bonuses.
• Comprehensive benefits package.
• Medical, dental, and vision insurance.
• Health Savings Account (HSA).
• Life insurance.
• 401(k) savings plan with company match.
• Short-term and long-term disability.
• Employee Assistance Program.
• Wellness Program.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed