Fire Suppression Service Technician

Johnson Controls•Tukwila, WA

About The Position

Johnson Controls is hiring a Fire Suppression Service Technician to service and sell fire extinguishers and emergency lights. The role involves managing an assigned service route, inspecting and servicing fire extinguishers, kitchen hood systems, and emergency lights, and helping customers meet current fire-code compliance requirements. The technician will also identify opportunities to sell additional products and services and develop new accounts. The position includes company-provided vehicle, tools, and equipment, scheduling and management support, and opportunities for product, on-the-job, and cross-training. The posted hourly pay range is $20.00–$27.40, with the rate determined by factors including education, experience, knowledge, skills, abilities, internal equity, and market data. Benefits include paid time off and a comprehensive benefits package available from day one.

Requirements

  • Valid driver's license.
  • Ability to work with hands and mechanical aptitude.
  • Ability to lift and carry up to 50 lbs. (23 kg).
  • Ability to provide excellent customer service to existing and new customers.
  • Ability to work flexible hours when necessary.
  • Basic PC knowledge.
  • Basic understanding of building codes and regulations.
  • Positive attitude, self-motivation, strong organization, and good communication skills.

Nice To Haves

  • One year of experience with service and sales of fire extinguishers, kitchen systems, and emergency lights preferred.
  • Some fire suppression business experience preferred.
  • Background in safety and compliance preferred.

Responsibilities

  • Manage a route servicing existing fire extinguishers and kitchen hood systems and conducting emergency light inspections.
  • Upsell products and services to customers to help them comply with current fire codes.
  • Sell new accounts on the route based on fire-code compliance needs.
  • Complete required paperwork by established deadlines.
  • Maintain weekly, monthly, and annual quotas set by the suppression manager.
  • Meet customer-service obligations established by the manager and comply with department, district, and company policies.
  • Perform other duties assigned by the suppression manager.

Benefits

  • Paid vacation, holidays, and sick time.
  • Comprehensive benefits package, including 401(k), medical, dental, and vision care, available from day one.
  • Extensive product, on-the-job, and cross-training opportunities supported by internal resources.
  • Encouraging and collaborative team environment.
  • JCI employee discount programs (The Loop by Perk Spot).
  • Company vehicle, tools, and equipment provided.
  • Scheduling and management support.
  • Dedication to safety through the Zero Harm policy.
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