Fire Sprinkler Service Technician
About The Position
The Fire Sprinkler Service Technician receives service calls from the Service Resource Center, contacts customer representatives to determine equipment or system problems, and services and repairs fire sprinkler systems in commercial and industrial applications. Systems include wet (steel, copper, and CPVC), dry, pre-action, deluge, and fire pumps. The technician follows established troubleshooting procedures and uses technical and product documentation to diagnose and repair equipment. The role requires working independently, maintaining truck inventory, following safety requirements, and providing strong customer service.
Requirements
- At least 5 years of documented experience in the fire sprinkler industry performing service and repair on sprinkler and suppression systems.
- California Fire Sprinkler Fitter card.
- Retain any licenses required by National, State, and Local codes.
- Valid driver’s license and a driving record that meets company requirements.
- Ability to work independently.
- Ability to follow verbal and written instructions.
- Ability to follow, read, and understand company and customer safety requirements.
- Ability to perform physical labor, including carrying and moving equipment and tools weighing up to 70 lbs.
- Ability to work in unusual and difficult positions, including climbing ladders, scaffolding, and high-lift equipment up to 60 feet, and working within ducts, crawl spaces, and above ceilings.
- Strong organizational skills, a positive attitude, strong customer service, and ability to learn quickly.
Responsibilities
- Receive service calls and review descriptions of equipment or system malfunctions.
- Contact customer representatives and determine equipment or system problems.
- Perform service and repairs on commercial and industrial sprinkler and suppression systems, including wet, dry, pre-action, deluge, and fire pump systems.
- Use prescribed troubleshooting procedures and technical documentation to diagnose and repair equipment.
- Read and interpret blueprints, diagrams, submittals, specifications, software/systems, programs, schematics, and operational product manuals.
- Maintain truck inventory to support timely responses to customer needs.
- Follow company and customer safety guidelines and procedures.
Benefits
- Competitive starting pay
- Paid training
- Global advancement opportunities
- Company vehicle (as applicable)
- Referral bonuses
- Medical, dental, and vision insurance
- Health Savings Account
- Life insurance
- 401(k) savings plan with company match
- Short-term and long-term disability
- Employee Assistance Program
- Wellness Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
