Compliance Investigator Jobs

About The Position

Requirements

• Demonstrated experience performing investigative, compliance, auditing, legal support, human resources, customer service, or closely related work where fact gathering, documentation review, policy application, interviews, compliance work, and issue resolution are central responsibilities.
• Experience interpreting and applying laws, regulations, policies, standards, or technical requirements and integrating them into day-to-day decision making.
• Strong written and verbal communication skills, including experience explaining complex processes, requirements, or findings to people with varied backgrounds and levels of understanding.
• Experience reviewing written, verbal, or numerical information, identifying discrepancies, and drawing supported conclusions based on facts and applicable standards.
• Proficiency with Microsoft Office tools and the ability to learn and use case management, reporting, or electronic records systems.
• Candidates must demonstrate the ability to interpret and apply laws, rules, policies, legal guidance, and technical requirements to real-world situations and explain them in clear, practical terms.
• Candidates must demonstrate the ability to break down complex issues, evaluate information, identify relevant facts, and develop fair, well-reasoned conclusions supported by evidence.
• Candidates must demonstrate the ability to communicate clearly, professionally, and respectfully with diverse audiences, including workers, employers, attorneys, and others involved in sensitive or disputed matters.
• Candidates must demonstrate the ability to manage competing priorities, stay organized, meet deadlines, and maintain accuracy in a fast-paced environment with multiple active cases or assignments.
• Candidates must demonstrate the ability to make timely, sound decisions by balancing facts, legal standards, fairness, and practical outcomes within established program requirements.
• Candidates must demonstrate the ability to work independently, take action, follow through on assignments, and maintain momentum with limited supervision while knowing when to elevate complex matters.
• Candidates must demonstrate the ability to use Microsoft Office tools effectively and quickly learn case management systems, reporting tools, and new technologies that support investigations and documentation.
• Candidates must demonstrate the ability to prepare clear, accurate, and defensible written findings, case notes, and investigative reports that support program integrity and decision making.

Nice To Haves

• A degree in business, public administration, criminal justice, legal studies, labor relations, human resources, accounting, or a related field may supplement relevant professional experience but is not a substitute for demonstrated skills and competencies in the areas noted above.
• Equivalent combinations of education and directly related experience will be considered.

Responsibilities

• Guides parties through investigative procedures, timelines, legal standards, and possible outcomes so they understand their rights and responsibilities.
• Explains and clarifies Montana’s wage claim process, required documentation, claim details, and department follow-up, reinforcing the need for clear process communication.
• Responds to questions from workers, employers, attorneys, and the public by explaining wage and hour requirements, labor standards, and related compliance expectations in practical terms.
• Review disputed wage complaints, apply state and federal laws and statutes, rules, legal opinions, and case law to specific facts to determine if a violation of law has occurred.
• Evaluate payroll records, timesheets, employment agreements, contracts, and related documentation to determine whether pay violations occurred, calculate wages owed, and identify applicable penalties.
• Contacts workers, employers, attorneys, and other involved parties to obtain records, clarify discrepancies, and establish a complete factual record.
• Accurately records case activity, evidence, findings, and communications in the electronic case management system to support transparency, defensibility, and continuity of work.
• Assists in tracking caseload activity, workload trends, and case outcomes and contributes to reporting that supports program oversight, operational planning, and continuous improvement.

Benefits

• Flexible schedules
• Casual dress
• Training opportunities
• Room for professional growth
• Work/life balance with hybrid schedules or partial telework may be available within the state of Montana.
• 38 paid days off a year including vacation, sick leave and holidays.
• Military leave: You’ll get up to 15 days of military leave with full pay.
• Longevity raises with continuous service, as well as any negotiated market increases and state statutory raises.
• Health, dental, vision, life insurance coverage, flexible spending accounts, EAP
• Free telehealth and access to free employee medical clinics through our medical plan
• Choice between two retirement plans with an employer contribution between 8.73%25 - 9.07%25 of your annual salary.
• A third optional 457(b) deferred compensation plan is also available.
• Public Service Loan Forgiveness- Employment with the State of Montana may qualify you to receive loan forgiveness!
• Career progression, training opportunities and room for professional growth.
• State employee discounts at various businesses across the state.
• This position may be covered by a Voluntary Employee Beneficiary Association (VEBA)