Compliance Investigator

Chickasaw Nation Industries, Inc.•Chicago, IL

1d•$74,400 - $90,000•Onsite

About The Position

The Compliance Investigator assists with investigations, complaint evaluations, technical assistance matters, and compliance activities. The role supports timely complaint resolution, documentation, case analysis, and enforcement-related activities by gathering and analyzing evidence, interviewing relevant parties, documenting findings, and supporting corrective action recommendations. The investigator maintains confidentiality, objectivity, and professionalism throughout the process. The position evaluates complaints for potential violations of HIPAA Rules and applicable federal civil rights, conscience, and religious freedom regulations. It prepares case assessments and related documentation, supports administrative and technical assistance cases, and collaborates on investigations involving confidential information breaches and other high-impact cases under the guidance of the regional manager and program manager. The position is required to work on-site at the location identified in the contract. Work is primarily performed in an office environment, including an open office setting with routine workplace noise and activity. The role involves regular computer and office-equipment use, communication with coworkers and stakeholders, and occasional physical tasks such as standing, walking, stooping, kneeling, crouching, or crawling.

Requirements

Ability to obtain, maintain, and access classified information at the T4 Public Trust level; U.S. citizenship is required.
Experience conducting or supporting investigations, complaint reviews, compliance assessments, or regulatory enforcement activities.
Strong analytical skills and ability to review records, policies, procedures, reports, and other evidence.
Ability to work with sensitive or confidential information.
Proficiency in English grammar and punctuation.
Excellent organizational, written, and oral communication skills.
Ability to work independently and in a team, including in a busy environment.
Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, Access, and Visio.
Ability to work and communicate effectively with all levels of management and coworkers and people from diverse backgrounds.
Ability to manage multiple projects and priorities.
Ability to produce quality work, meet critical deadlines, and maintain attention to detail in a fast-paced, demanding environment.
Bachelor's degree and one to two years of relevant experience, or an equivalent combination of education and experience.

Nice To Haves

Law degree (J.D.) from a law school accredited by the American Bar Association (ABA).

Responsibilities

Work independently or as a team leader as required.
Provide written comments, case assessments, and related documentation to key stakeholders and the COR.
Evaluate complaints for potential violations of HIPAA Rules and applicable federal civil rights, conscience, and religious freedom regulations.
Respond in a timely and professional manner to correspondence and phone calls related to complaints, inquiries, and technical assistance requests.
Draft investigative strategies, notification letters, data requests, closure letters, voluntary resolution agreements, corrective action plans, and other case-related documents.
Participate in interviews of complainants, witnesses, and other relevant parties as directed.
Review and analyze documents, records, emails, reports, financial data, system logs, and other relevant evidence.
Collaborate on investigations involving breaches of confidential information and other high-impact cases under the guidance of the regional manager and program manager.
Communicate professionally with team members and stakeholders through phone calls, email, and meetings.
Expedite closure documentation for technical assistance matters and administrative complaint resolutions.
Assess facts against applicable policies, procedures, contractual requirements, regulations, and standards.
Protect sensitive information and maintain confidentiality throughout the investigation process.
Ensure assigned timelines, milestones, and deliverables are met.
Prepare clear, accurate, professional written materials consistent with English grammar, punctuation, and technical writing standards.
Manage competing deadlines and tasks while maintaining productivity and attention to detail.
Support case management, tracking, and reporting activities as required.
Work on-site at the contract-identified work location.