Compliance Investigator Manager

State of Louisiana • Baton Rouge, LA

4d

About The Position

The Louisiana Department of Insurance is seeking a Compliance Investigator Manager in the Office of Insurance Fraud/Investigations Division. The role manages insurance fraud investigations, oversees administrative enforcement actions, and ensures compliance with Louisiana insurance laws and regulations. It provides leadership to investigative staff, develops operational policies and procedures, and supports efforts to detect, investigate, and deter insurance fraud.

The position oversees Compliance Investigators and their investigations and enforcement work, directs the legal and technical aspects of administrative actions, and manages regulatory compliance involving insurance agents, brokers, solicitors, agencies, and companies. It also evaluates laws and regulations and helps develop proposed legislation, departmental rules, and regulatory procedures. The manager participates in hiring, staff training, and performance improvement, evaluates program effectiveness, recommends operational improvements, and may testify about investigative findings in legal proceedings. Other duties may be assigned in support of the Office of Insurance Fraud's mission.

The position is in the Office of Insurance Fraud/Investigations Division. The appointment may be probational or promotional. No Civil Service exam is required. Salary is determined based on qualifications and experience within the established pay range.

Requirements

• Meet one of the following experience and education pathways: seven years of experience in accounting, auditing, administrative services, building inspection, real estate appraisal, law enforcement, investigations, or issuance or recommendation of medical licenses; or six years of full-time work experience in any field plus four years in one of those specified fields; or a bachelor's degree plus four years in one of those specified fields; or an advanced degree plus three years in one of those specified fields.
• For the six-year full-time work experience pathway, every 30 semester hours from an accredited college or university may substitute for one year of experience, up to 120 semester hours and a maximum of four years.

Responsibilities

• Manage and oversee Compliance Investigators conducting investigations, administrative enforcement actions, and work addressing violations of Louisiana insurance laws and regulations.
• Establish long-range goals and objectives, monitor staff performance, and align investigative and enforcement activities with the Department's operational priorities.
• Direct the legal and technical aspects of administrative actions, enforcement proceedings, and fines involving violations of insurance laws.
• Oversee regulatory compliance involving insurance agents, brokers, solicitors, agencies, and companies by interpreting and enforcing applicable laws, rules, and regulations.
• Evaluate insurance laws and regulations, identify areas requiring revision, and assist in developing proposed legislation, departmental rules, and regulatory procedures.
• Participate in recruitment and selection of investigative personnel and direct staff training, professional development, and performance improvement efforts.
• Develop and implement operational policies and procedures, evaluate program effectiveness and efficiency, and recommend corrective measures and improvements to division operations.
• Provide testimony concerning investigative findings in administrative, civil, and other legal proceedings.
• Perform other duties as assigned in support of the Office of Insurance Fraud's mission.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed