Compliance Investigator

Chickasaw Nation Industries•Chicago, IL

2d•Onsite

About The Position

The Compliance Investigator assists with investigations, complaint evaluations, technical assistance matters, and compliance activities. The role supports timely complaint resolution, documentation, case analysis, and enforcement-related activities by gathering and analyzing evidence, interviewing relevant parties, documenting findings, and supporting corrective action recommendations. The investigator must maintain confidentiality, objectivity, and professionalism throughout the process. Chickasaw Nation Industries, Inc. is a holding company with subsidiaries serving federal government and commercial enterprises across technology, infrastructure and engineering, health, manufacturing, public safety, consulting, and transportation. A portion of its profits supports Chickasaw citizens and the economic development and long-term viability of the Chickasaw Nation and its people. This position is required to work on-site at the contract-designated work location. It requires the ability to obtain, maintain, and access classified information at the T4 Public Trust level, which requires U.S. citizenship. The role primarily takes place in an office environment and involves working with coworkers and stakeholders, reviewing sensitive information, and managing multiple cases, priorities, timelines, and deliverables. The estimated pay range is $74,400 to $90,000, with the final offer contingent on location, skillset, and experience. CNI offers benefits to eligible full-time employees, including medical, dental, and vision coverage; company life insurance; short- and long-term disability insurance; 401(k) with immediate vesting; professional development assistance; legal aid assistance; family planning and fertility assistance; paid time off; and federal holidays.

Requirements

Ability to obtain, maintain, and access classified information at the T4 Public Trust level; U.S. citizenship is required.
Experience conducting or supporting investigations, complaint reviews, compliance assessments, or regulatory enforcement activities.
Strong analytical skills and ability to review records, policies, procedures, reports, and other evidence.
Ability to work with sensitive or confidential information.
Proficiency in English grammar and punctuation.
Excellent organizational, written, and oral communication skills.
Ability to work independently and in a team environment, including in a busy environment.
Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, Access, and Visio.
Ability to communicate effectively with all levels of management and coworkers, as well as people from diverse backgrounds.
Ability to manage multiple projects and priorities.
Ability to produce quality work, meet critical deadlines, and maintain attention to detail in a fast-paced, demanding environment.
Bachelor's degree and one to two years of relevant experience, or an equivalent combination of education and experience.

Nice To Haves

Law Degree (J.D.) from a law school accredited by the American Bar Association (ABA).

Responsibilities

Conduct or support investigations, complaint reviews, compliance assessments, and regulatory enforcement activities.
Evaluate complaints to identify potential violations of HIPAA Rules and applicable federal civil rights, conscience, and religious freedom regulations.
Provide written comments, case assessments, and related documentation to key stakeholders and the COR.
Respond promptly and professionally to correspondence and phone calls about complaints, inquiries, and technical assistance requests.
Draft documents for administrative and technical assistance cases and complaint resolution, including investigative strategies, notification letters, data requests, closure letters, voluntary resolution agreements, and corrective action plans.
Participate in interviews of complainants, witnesses, and other relevant parties as directed.
Review and analyze documents, records, emails, reports, financial data, system logs, and other evidence.
Collaborate on investigations involving breaches of confidential information and other high-impact cases under the guidance of the regional manager and program manager.
Maintain clear and professional communication with team members and stakeholders through calls, email, and meetings.
Expedite closure documentation for technical assistance matters and administrative complaint resolutions.
Assess facts against applicable policies, procedures, contractual requirements, regulations, and standards.
Protect sensitive information and maintain confidentiality in accordance with applicable laws, regulations, contractual requirements, and organizational procedures.
Meet assigned timelines, milestones, and deliverables while maintaining productivity and attention to detail.
Prepare clear, accurate, and professional written materials using appropriate English grammar, punctuation, and technical writing standards.
Support case management, tracking, and reporting activities.
Work independently or as a team leader, as required.