Investigator Jobs

About The Position

Requirements

• Bachelor’s degree in Human Resources or a related field, or equivalent experience.
• Five or more years of experience conducting workplace investigations.
• Ability to identify root causes and analyze and interpret data.
• Highly detail-oriented with strong organizational skills.
• Excellent verbal and written communication skills.
• Strong knowledge of employee relations and applicable state and federal employment laws, including Title VII, ADA, FMLA, and FLSA.
• Interacts respectfully and professionally with employees at all levels.
• Ability to work independently with minimal day-to-day oversight.
• Demonstrated ability to prioritize workload and meet deadlines.
• Strong conflict resolution and problem-solving skills.
• Strong presentation and facilitation skills.
• Up to 30% of travel is required to support investigation and in-person training.

Nice To Haves

• Professional HR certification from SHRM or HRCI, preferred.
• Knowledge of Workday, Navex Ethics Point and HR Acuity helpful, but not mandatory
• Bilingual fluency in English and Spanish is a plus.

Responsibilities

• Independently conducts timely, objective, and thorough internal investigations including but not limited to alleged violations of company policy, harassment, discrimination, accommodation, and retaliation and prepares all required documentation.
• Maintain detailed and accurate accounts of investigations with timely memorialization of the notes and supporting documents into the case management system.
• Prepares investigation plans, gathers evidence by interviewing witnesses and reviewing relevant records, analyzes evidence and reaches factual findings, analyzes facts in light of relevant policies and law to determine whether complaint is substantiated and recommends corrective action.
• Exercises judgment and provides analysis involving complex and diverse employee relations problems.
• Partners with HR Resources, Legal Counsel, Compliance partners, and other resources as appropriate on sensitive employee relations issues.
• Professionally and effectively communicates findings with key partners to develop and deliver an integrated plan.
• Prioritizes multiple tasks and responsibilities in a fast-paced environment, while maintaining positive customer and client relations.
• Possesses the ability to be flexible with workhours in order to respond to urgent issues and to the situational needs and requirements of the workload.
• Identifies and reports on trends and recommendations for systemic improvements and preventative measures (e.g., training).
• Strategize and develop a comprehensive plan of action to address identified issues. The Investigator will also be responsible for designing, implementing and designing targeted training programs to promote best practices and prevent future occurrences.
• Support additional tasks and special ad hoc projects as assigned.

Benefits

• medical/dental/vision coverage
• company-provided life insurance
• 401(k) with company match
• sick/vacation plans
• Learning Management System
• training sessions and seminars