Surveillance Investigator

Allied Universal • Columbia, SC

1d

About The Position

Allied Universal® Compliance and Investigation Services is hiring a Surveillance Investigator to conduct discreet mobile and stationary surveillance of claimants. The investigator confirms claimants’ current activities and capabilities to assist with insurance claim administration. The role involves traveling daily to field cases and does not require reporting to an office. The company describes opportunities for growth and career development.

Investigators conduct insurance claim investigations across coverage types such as workers’ compensation, general liability, property and casualty, and disability. They use surveillance techniques and equipment, document and report observations, collaborate with other investigators and law enforcement when needed, and maintain confidentiality while following legal and ethical standards.

Requirements

• High school diploma or equivalent.
• Successfully complete Allied Universal Investigations’ training/orientation course after receiving an offer.
• At least one year of verifiable work experience, preferably in investigations or a protective-service-related field.
• Valid driver’s license and at least one year of driving experience.
• Flexibility to work varied and irregular hours and days, including weekends and holidays.
• Ability to type reports in Microsoft Word with minimal grammatical and punctuation errors.
• Proficiency using laptop computers, video cameras, and cell phones.
• Ability to maintain focus and multitask effectively in a dynamic environment.
• Ability to manage stressful situations with composure and professionalism.
• Ability to work independently.

Nice To Haves

• Associate’s degree or higher, preferably in Criminal Justice.
• Security or loss-prevention experience.
• Military experience.
• Law enforcement experience.
• Prior insurance investigations experience.
• Prior educational or professional incident reporting and/or investigations experience.

Responsibilities

• Conduct independent investigations of insurance claims across workers’ compensation, general liability, property and casualty, and disability coverage types.
• Conduct discreet mobile and stationary surveillance of claimants to confirm their current activities and capabilities.
• Use surveillance techniques and equipment to monitor subjects covertly.
• Document and report observations, activities, and relevant information clearly and concisely.
• Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts.
• Maintain confidentiality and adhere to legal and ethical standards during surveillance operations.
• Travel daily to cases in the field.

Benefits

• Medical, dental, and vision insurance.
• Basic life and AD&D insurance.
• Retirement plan.
• Disability insurance.
• Seven paid holidays annually.
• Sick days where required by law.
• Vacation time accruing initially at 3.08 hours biweekly; unused vacation is paid out only where required by law.
• Opportunities for growth and career development.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED