Surveillance Investigator

Allied Universal • Kerrville, TX

10d

About The Position

Allied Universal® Compliance and Investigation Services is hiring a Surveillance Investigator to perform discreet mobile and stationary surveillance of claimants. The role confirms claimants’ current activities and capabilities to assist with insurance-claim administration. Investigators work independently in the field, traveling daily to cases; no office visit is required. Auto and travel allowances are provided.

Requirements

• High school diploma or equivalent.
• Successfully complete Allied Universal Investigations’ training/orientation course after receiving an offer.
• At least one year of verifiable work experience, preferably in investigations or another protective-service-related field.
• Valid driver’s license and at least one year of driving experience.
• Flexibility to work varied and irregular hours and days, including weekends and holidays.
• Ability to type reports in Microsoft Word with minimal grammatical and punctuation errors.
• Proficiency using laptop computers, video cameras, and cell phones.
• Ability to maintain focus and multitask effectively in a dynamic environment.
• Ability to manage stressful situations with composure and professionalism.
• Ability to work independently.

Nice To Haves

• Associate’s degree or higher, preferably in Criminal Justice.
• Security or loss-prevention experience.
• Military experience.
• Law enforcement experience.
• Prior insurance investigations experience.
• Prior educational or professional incident-reporting and/or investigations experience.

Responsibilities

• Conduct independent investigations of insurance claims, including workers’ compensation, general liability, property and casualty, and disability claims.
• Use surveillance techniques and equipment to covertly monitor subjects.
• Document and report observations, activities, and relevant information clearly and concisely.
• Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts.
• Maintain confidentiality and comply with legal and ethical standards during surveillance operations.

Benefits

• Medical, dental, vision, basic life, AD&D, retirement plan, and disability insurance.
• Seven paid holidays annually.
• Sick days where required by law.
• Vacation accrued initially at 3.08 hours biweekly; unused vacation is paid out only where required by law.
• Auto and travel allowances.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED