Communication Manager Jobs

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MANAGER- TRANSFER & COMMUNICATION CENTER - ADMISSION

Aspirus Health•Wausau, WI
•Onsite

About The Position

The Manager, Transfer & Communication Center is accountable for general administrative leadership for the Transfer Center and communication center staff and coordinates with leaders across the system. The role manages aspects of patient-centric care coordination through collaboration with physicians, staff, and other healthcare professionals, supporting a memorable patient experience across the healthcare continuum. The manager understands and supports Aspirus system philosophy, policies, and procedures, and works collaboratively to sustain a professional practice and healthy work environment that enhances patient-care effectiveness and efficiency. This includes providing leadership to multidisciplinary teams, fostering effective physician relationships, and supporting a shared vision for the future of Aspirus. Specific responsibilities include ensuring the 24-hour delivery of high-quality services, managing resources and people, advancing quality and performance improvement, and role-modeling Aspirus’ values and mission. The position is based in Wausau, Wisconsin, and is full-time or 1.0 FTE, working 80 hours per pay period on 8-hour weekday day shifts. Aspirus Health is a nonprofit, community-directed health system based in Wausau, serving northeastern Minnesota, northern and central Wisconsin, and Michigan’s Upper Peninsula. It operates 18 hospitals and 130 outpatient locations and has nearly 14,000 team members, including 1,300 employed physicians and advanced practice clinicians.

Requirements

  • Bachelor’s degree required; preferably in nursing, marketing, public relations, management, business administration, or a healthcare-related field.
  • Active Wisconsin RN nursing license.
  • Knowledge of organizational policies and procedures, computer systems, and applications.
  • Strong leadership capabilities, initiative, and good judgment.
  • Strong communication and participative problem-solving skills.
  • Strong analytical skills.
  • Ability to collaborate and maintain relationships with all levels of employees in hospital departments, patients, and physicians.
  • Ability to make sound judgments in stressful situations and direct others toward positive outcomes.

Nice To Haves

  • Two to three years’ experience in an acute care hospital, human services, or another healthcare facility is preferred.

Responsibilities

  • Provide general administrative leadership for Transfer Center and communication center staff.
  • Coordinate with leaders across the health system.
  • Manage patient-centric care coordination in collaboration with physicians, staff, and other healthcare professionals.
  • Support a memorable patient experience across the healthcare continuum.
  • Ensure the 24-hour delivery of high-quality services.
  • Manage resources and people.
  • Lead quality and performance improvement.
  • Provide leadership to multidisciplinary teams and foster effective physician relationships.
  • Support a professional practice and healthy work environment that enhances patient-care effectiveness and efficiency.
  • Role-model Aspirus’ values and mission.

Benefits

  • Full benefits packages available for part-time and full-time status.
  • Time-away-from-work accrual.
  • Retirement plans available.
  • Wellness program for employees and their families.

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