Coach Jobs

About The Position

Requirements

• Bachelor’s degree in engineering from an accredited university or college.
• Minimum of 8 years of experience in gas turbine engineering or related technologies.
• Demonstrated knowledge of B/E Class Heavy Duty Gas turbines and the GE Vernova Gas Turbine business.

Nice To Haves

• Customer-focused communicator, able to convey ideas clearly at all organizational levels.
• Excellent organizational skills, effectively managing multiple complex projects.
• Knowledgeable of GE Vernova tools such as Product Lifecycle Management (PLM) and Power Now.
• Embodies humility, openness, collaboration, and a commitment to continuous learning and servant leadership.
• Proficient in the Tops 8D or other root cause analysis techniques.
• Agile in responding to shifting priorities across concurrent projects.
• Thrives in ambiguity and uncertainty; welcomes challenges with resilience.
• Willingness and ability to travel to customer sites as business needs arise.
• Strong foundational knowledge of gas turbine technology, applying expertise to engineering challenges.

Responsibilities

• Execute Engineering Responsibilities in Support of the GE Vernova-Baker Hughes partnership
• Support HDGT installations and outages in the Oil and Gas segment, whether executed by GE Vernova or Baker Hughes while also being a strong steward of GE Vernova resources.
• Support Closure of Baker Hughes Help Cases (BH Help is a Baker Hughes specific module within Power Now) to achieve agreed upon quality & delivery metrics.
• Understand and promote accurate MyTime charging to Baker Hughes funded time codes and create quarterly summaries for accurate and timely billing.
• Deliver GE Vernova Customer Service Engineering and HDGT Product Service Priorities
• Relate these priorities to the daily work in support of Baker Hughes and the Oil and Gas sales channel and deliver results on the priorities within this space.
• Answer cases directly or pull in other teams to deliver high-quality ER case resolutions.
• Understand the internal GE Vernova processes for escalations—including weekend duty phone support.
• Ensure answers protect GE Vernova Intellectual Property (IP) and are consistent with established protocols.
• Support Root Cause Analysis (RCA) Excellence
• Support Baker Hughes RCA execution in a manner that demonstrates technical excellence and aligns outcomes on similar RCAs with GE Vernova root causes and CAPA.
• Lead Customer Communications
• Coordinate and ensure excellence in customer communications within the Oil and Gas Industry at user conferences, and in-person customer meetings.
• Strengthen customer relationships through direct engagement and clear, high-quality technical interactions.
• Remain consistent with other GE Vernova messaging for the same products outside of the Oil & Gas segment.

Benefits

• medical, dental, vision, and prescription drug coverage
• access to Health Coach from GE Vernova, a 24/7 nurse-based resource
• access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services.
• GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants.
• tuition assistance
• adoption assistance
• paid parental leave
• disability benefits
• life insurance
• 12 paid holidays
• permissive time off