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Community Mortgage Bank Sales Consultant (SAFE)

Wells Fargo & Company•Allentown, PA
•Onsite
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About The Position

Wells Fargo is seeking a Community Mortgage Bank Sales Consultant. In this role, you will sit within assigned bank branches and originate mortgage loans. You will collaborate with branch leadership, participate in branch huddles, and mentor and coach employees to increase knowledge of mortgage products and processes. You will perform miscellaneous duties as needed and required, exercising some independent judgment when conducting outbound calls to existing and prospective customers regarding mortgage loan products and completing associated tracking activities. You will interact with customers to understand their needs and provide high-quality customer service, informing prospective and existing customers of Wells Fargo Home Mortgage programs. You will analyze and offer mortgage loan products based on the client's needs, and process low to moderately complex loan applications for mortgage transactions, reviewing rates and terms within guidelines. You will maintain a high standard of client satisfaction and quality by ensuring timely and proactive customer communication. You will continuously pursue Wells Fargo training offerings to increase knowledge of company products, policies and procedures, and underwriting requirements. You will adhere to policies, underwriting requirements, compliance requirements, and loan procedures, collaborating with fulfillment partners to meet the needs of clients throughout the origination process. You will stay informed of mortgage industry trends and developments in the assigned market and develop and maintain a high degree of visibility for Wells Fargo Home Mortgage in the marketplace. This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below.

Requirements

  • 2+ years of sales experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • SAFE registration at the time of employment
  • Meet the Loan Originator requirements under Regulation Z (LO)
  • Meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies
  • Meet applicable financial responsibility, character, general financial fitness and criminal background standards
  • A current credit report will be used to assess your financial responsibility and credit fitness
  • Meet ongoing regulatory requirements including additional screening, if necessary

Nice To Haves

  • Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below

Responsibilities

  • Sit within assigned bank branches and originate mortgage loans
  • Collaborate with branch leadership, participate in branch huddles, mentor and coach employees to increase knowledge of mortgage products and processes
  • Perform miscellaneous duties as needed and required
  • Exercise some independent judgment when conducting outbound calls to existing and prospective customers regarding mortgage loan products and complete associated tracking activities
  • Interact with customers to understand their needs and provide high quality customer service
  • Inform prospective and existing customers of Wells Fargo Home Mortgage programs
  • Analyze and offer mortgage loan products based on the client's needs
  • Process low to moderately complex loan applications for mortgage transactions and review rates and terms within guidelines
  • Maintain high standard of client satisfaction and quality by ensuring timely and proactive customer communication
  • Continuously pursue Wells Fargo training offerings to increase knowledge of company products, policies and procedures, and underwriting requirements
  • Adhere to policies, underwriting requirements, compliance requirements, and loan procedures
  • Collaborate with fulfillment partners to meet the needs of clients throughout the origination process
  • Stay informed of mortgage industry trends and developments in the assigned market
  • Develop and maintain a high degree of visibility for Wells Fargo Home Mortgage in the marketplace

Benefits

  • Compensation includes an hourly base pay rate that meets or exceeds applicable minimum wage requirements, with the opportunity to earn additional commission.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

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