Fitness Coach
About The Position
The Coach delivers scientifically designed Orangetheory Fitness workouts in AFG HoldCo studios and creates a high-energy, motivating, results-driven experience for members. The role involves coaching and engaging multiple members in group fitness settings, applying fitness principles across endurance, strength, and power training, and using Orangetheory programming, technology, and coaching tools to support member performance, safety, and results. The Coach represents the Orangetheory Fitness brand, builds member relationships, supports member retention and engagement, and works closely with the studio team to help achieve sales and retention goals and provide a welcoming, inclusive studio environment. The position is part-time and reports to the Head Coach. Work takes place primarily in a fitness studio, with frequent interaction with members, guests, and team members, along with front-desk and studio-floor responsibilities. Duties also include administrative work using computers, phones, and standard office equipment. The role may involve occasional offsite community events or activities. No travel is anticipated unless needed for training or other company needs.
Requirements
- High school diploma or equivalent.
- At least 1 year of group fitness training or personal training experience.
- Current Orangetheory Fitness-approved fitness certification, such as NASM, ACE, ACSM, NSCA, or equivalent.
- Strong communication and interpersonal skills, including the ability to engage and motivate diverse members.
Nice To Haves
- Bachelor’s degree.
- Prior customer service, sales, hospitality, or related client-facing experience (0–1 year).
- Proficiency with Microsoft Office Suite and graphic design tools such as Canva.
Responsibilities
- Deliver an engaging, high-energy group workout experience for members during each class.
- Provide a welcoming, inclusive, and motivating experience for members, prospective members, and guests in accordance with Orangetheory Fitness brand standards.
- Complete and maintain required member documentation and records using company systems and tools.
- Participate in scheduled team meetings, trainings, and professional development.
- Conduct studio tours, explain membership options, and answer questions about programs and services.
- Partner with studio team members to provide a seamless, positive experience for prospective and current members.
- Support individual and team sales goals through outreach, follow-ups, and lead generation activities.
- Build local community relationships to increase brand awareness and generate business opportunities.
- Support marketing initiatives, including social media engagement, community events, and studio activations.
- Maintain a clean, organized, and well-presented studio environment.
- Communicate with members and prospects in person, by phone, email, and text.
- Process sales transactions, including cash and credit card payments, accurately and with integrity.
- Respond promptly and professionally to member inquiries, feedback, and concerns, escalating issues when appropriate.
- Demonstrate commitment to exceptional customer service and AFG HoldCo core values.
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
