(USA) Fashion Coach

Walmart • La Vergne, TN

19d • Onsite

About The Position

The Fashion Coach supervises, develops, and leads associates in a designated store area. The role hires, trains, mentors, and assigns work to associates; sets expectations; recognizes contributions; and supports a workplace where associates feel included and can grow. The Fashion Coach communicates and collaborates across levels of the organization, supports store initiatives, guides teams through change, and measures progress toward business goals.

The role models customer service and helps resolve customer needs, complaints, and issues. It ensures adherence to company policies, procedures, values, and ethics while supporting continuous improvement. The Fashion Coach is responsible for the designated area’s financial performance and sales, including reviewing P&L statements, assisting with budgets and forecasts, controlling expenses, overseeing merchandise presentation and inventory flow, and taking action to reduce shrink and achieve sales and profit goals.

The position is based at the Walmart facility at 5511 Murfreesboro Rd, La Vergne, Tennessee. Walmart offers competitive pay, performance-based bonuses, and a range of health, financial, paid-time-off, education, and other benefits. The annual salary range is $65,000–$100,000, with potential additional compensation based on performance and certain position or location factors.

Requirements

• Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
• Attend and successfully complete required job trainings and assessments.
• For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
• For facilities that sell only ammunition and are subject to state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

• Hire, train, mentor, and develop associates; assign duties, set expectations, provide recognition, and promote a sense of belonging.
• Coordinate and oversee job-related activities and assignments, maintain relationships with key stakeholders, and support plans that meet customer and business needs.
• Set goals and objectives, build accountability, measure progress, identify improvement opportunities, and encourage continuous learning and adaptability.
• Lead teams through teaching, training, listening, store tours and feedback, communication, collaboration, and implementation of business solutions and change efforts.
• Model and support customer service standards, manage customer-service initiatives, resolve customer needs and complaints, and develop action plans to address deficiencies.
• Ensure compliance with company policies and procedures and support company mission, values, ethics, and integrity standards.
• Drive financial performance and sales for the designated store area by reviewing P&L statements; assisting with budgeting, forecasting, and expense control; and overseeing merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
• Foster respectful, trusting, and inclusive working relationships; communicate effectively and recognize, help, and develop others.
• Make informed decisions that prioritize customers and account for short- and long-term business needs; support continuous improvement and others through change.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
• Short-term and long-term disability coverage.
• Company discounts and Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit for eligible full-time and part-time associates, with tuition, books, and fees covered for eligible programs.
• Performance-based bonus awards, which may be annual or quarterly.
• Additional compensation may include Regional Pay Zone and Complex Structure pay, depending on applicable factors.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed