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The Fashion Coach supervises, trains, and develops hourly associates, including hiring, mentoring, assigning duties, setting expectations, recognizing performance, and fostering a workplace culture of belonging. The role coordinates and oversees job-related work, builds relationships with stakeholders, supports business initiatives, communicates goals, tracks results, addresses improvement opportunities, and promotes continuous learning and adaptability. The Fashion Coach leads teams by teaching and listening to associates, touring stores and providing feedback, collaborating across levels on store operations and merchandising, and guiding teams through company changes and business solutions. The role models customer service standards, supports customer service initiatives, resolves customer concerns, and develops action plans to address service deficiencies and improve the customer experience. The position ensures compliance with company policies, procedures, values, and ethics. It drives the designated store area's financial performance and sales by reviewing P&L statements; assisting with budgeting, forecasting, and expense control; overseeing merchandise presentation, seasonal transitions, inventory flow, and operational processes; and implementing plans to reduce shrink and achieve sales and profit goals. The role is expected to demonstrate Walmart’s values: Respect the Individual, Act with Integrity, Serve our Customers and Members, and Strive for Excellence. The position is based at 3051 Kinzel Way, Knoxville, Tennessee. The annual salary range is $65,000–$100,000, with annual or quarterly performance bonuses and possible additional compensation based on location or complex structure.
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Job Type
Full-time
Career Level
Manager
Education Level
Associate degree

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