(USA) Academy Coach

Walmart•Hastings, MN

1d•Onsite

About The Position

The Academy Coach is a learning and development leader who delivers training to strengthen associate capabilities, operational excellence, and business results across Walmart facilities. The role facilitates instructor-led, virtual, and immersive learning, supports change management and operational readiness, partners with facility leadership to develop talent, and helps ensure that classroom learning is applied on the job. The coach builds relationships with associates and leaders, promotes continuous improvement, and fosters an inclusive culture of learning and belonging. The position is fully onsite in Hastings, Minnesota. It includes conducting scheduled training and additional learning activities, potentially including virtual instruction, overnight training, end-of-day learning programs, and facility visits. The coach uses feedback, observations, data, and business insights to assess learning outcomes and improve associate readiness and training effectiveness.

Requirements

Current Walmart associate with 18 months of experience in Walmart operations as a salaried member of management supervising non-exempt associates or employees.
Successful completion of all required Walmart Academy and job-related training programs and assessments.
If applying for a position in a store that sells firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training.
If applying for a position in a store that sells ammunition, a state-issued Certificate of Eligibility.
Attend and successfully complete job-required trainings and assessments, such as Academy and Open Door trainings.

Nice To Haves

Two years of salaried Walmart operations experience supervising five or more direct reports.
Experience with performance management, mentoring, interviewing, hiring, and developing associates.
Experience in adult education, training facilitation, curriculum delivery, coaching, and leadership development.
Experience leading change management, operational readiness, and continuous improvement initiatives.
Strong facilitation and presentation skills, including the ability to engage diverse audiences and adapt to different learning styles.
Experience in curriculum development, learning content delivery, and measurement of training effectiveness.
Ability to coach, mentor, and develop associates and leaders and support succession planning and talent development.
Strong communication, stakeholder management, relationship-building, and influencing skills.
Experience using data, observations, and operational insights to identify performance gaps and recommend learning solutions.
Knowledge of adult learning principles, performance management, diversity awareness, and associate development strategies.
Ability to coordinate multiple priorities while maintaining high standards of execution, customer service, and operational excellence.
Experience with Academy Connect, virtual reality, virtual facilitation platforms, emerging learning technologies, and digital training tools.
Commitment to continuous improvement, innovation, collaboration, and an inclusive culture of learning and belonging.

Responsibilities

Deliver engaging learning experiences that build associate capability and operational excellence.
Facilitate instructor-led, virtual, and immersive learning using Academy Connect, virtual reality, emerging technologies, and other training modalities.
Conduct training classes according to Academy schedules and support virtual instruction, overnight training, and end-of-day learning programs across multiple Academy locations.
Partner with facility leaders to identify development opportunities, strengthen talent pipelines, support succession planning, and provide leadership feedback.
Coach, mentor, and develop associates and leaders through feedback, recognition, performance support, and growth opportunities.
Support adoption of operational changes, specialty initiatives, and business transformations through classroom facilitation, virtual learning, and hands-on coaching.
Visit facilities to assess whether classroom learning translates into expected operational performance and report findings to facility and catchment leadership teams.
Build relationships with associates, facility leadership, Academy teams, and business partners to align learning solutions with operational goals and customer needs.
Participate in teach-backs, co-facilitation, content reviews, assessment validation, and facilitation audits to improve learning effectiveness and delivery quality.
Use data, observations, and business insights to measure learning outcomes, identify improvement opportunities, and improve associate readiness.
Comply with company policies, procedures, ethics standards, and the Open Door Policy while supporting Walmart's mission and values.
Create an inclusive learning environment that promotes engagement, belonging, collaboration, continuous learning, and operational excellence.

Benefits

Performance incentive awards and performance-based bonus awards.
401(k) match.
Stock purchase plan.
Paid maternity and parental leave.
Paid time off, including sick leave; PTO and/or PPTO may be used for vacation, sick leave, holidays, or other purposes.
Medical, vision, and dental coverage and multiple health plans.
Company-paid life insurance.
Short-term and long-term disability.
Family care leave and bereavement leave.
Jury duty and voting leave.
Military Leave Pay.
Company discounts.
Adoption and surrogacy expense reimbursement.
Live Better U tuition, books, and fees for eligible associates.