(USA) Academy Coach, Academys

Walmart•Jacksonville, FL

3d•Onsite

About The Position

The Academy Coach is a learning and development leader responsible for delivering training that builds associate capability, supports operational excellence, and drives business results across Walmart facilities. The role facilitates instructor-led, virtual, and immersive learning; supports change management and operational readiness; and partners with facility leaders to develop talent. The Academy Coach helps ensure that classroom learning translates into on-the-job performance through coaching, facility visits, and follow-up. The role uses Academy Connect, virtual reality, emerging technologies, and other training modalities. It also contributes to content reviews, facilitation audits, assessments, and continuous improvement, using data and operational observations to evaluate learning outcomes. The position is fully onsite in Jacksonville, Florida, and may involve instruction across multiple Academy locations, including virtual instruction, overnight training, and end-of-day learning programs. Candidates must be current Walmart associates with 18 months of salaried Walmart operations experience supervising non-exempt associates or employees, and must complete required job training and assessments. Additional firearms-related training, certification, and background checks apply when required by the store location. The annual salary range is $65,000 to $100,000, with additional annual or quarterly performance bonuses and possible location-based or other differentials.

Requirements

Be a current Walmart associate with 18 months of experience in Walmart operations as a salaried member of management supervising non-exempt associates or employees.
Successfully complete all required job-related training programs and assessments.
Complete a firearms-specific Criminal Background Check and Firearms Authorized Training if applying for a position in a store that sells firearms.
Obtain a state-issued Certificate of Eligibility if applying for a position in a store that sells ammunition.

Nice To Haves

Two years of salaried Walmart operations experience supervising five or more direct reports.
Experience with performance management, mentoring, interviewing, hiring, and developing associates.
Adult education, training facilitation, curriculum delivery, coaching, and leadership development experience.
Experience leading change management, operational readiness, and continuous improvement initiatives.
Strong facilitation and presentation skills, including the ability to engage diverse audiences and adapt to different learning styles.
Experience in curriculum development, learning content delivery, and training effectiveness measurement.
Demonstrated ability to coach, mentor, and develop associates and leaders while supporting succession planning and talent development.
Strong communication, stakeholder management, and relationship-building skills, with the ability to influence at all organizational levels.
Experience using data, observations, and operational insights to identify performance gaps and recommend learning solutions.
Knowledge of adult learning principles, performance management, diversity awareness, and associate development strategies.
Ability to coordinate multiple priorities while maintaining high standards of execution, customer service, and operational excellence.
Experience with Academy Connect, virtual reality, virtual facilitation platforms, emerging learning technologies, and other digital training tools.
Commitment to continuous improvement, innovation, collaboration, and an inclusive culture of learning and belonging.

Responsibilities

Deliver engaging, high-quality learning experiences that build associate capability and operational excellence.
Facilitate instructor-led, virtual, and immersive training using Academy Connect, virtual reality, emerging technologies, and other modalities.
Conduct training classes according to Academy schedules and support virtual instruction, overnight training, and end-of-day learning programs across multiple Academy locations.
Partner with facility leaders to identify development opportunities, strengthen talent pipelines, support succession planning, and provide leadership feedback.
Coach, mentor, and develop associates and leaders through feedback, recognition, performance support, and development opportunities.
Support adoption of operational changes, specialty initiatives, and business transformations through classroom facilitation, virtual learning, and hands-on coaching.
Visit facilities to assess whether classroom learning translates into expected operational performance and report findings to facility and catchment leadership teams.
Build relationships with associates, facility leadership, Academy teams, and business partners to align learning solutions with operational goals and customer needs.
Participate in teach-backs, co-facilitation, content reviews, assessment validation, and facilitation audits to improve learning effectiveness and delivery quality.
Use data, observations, and business insights to measure learning outcomes, identify improvement opportunities, and improve associate readiness.
Follow company policies, procedures, ethics standards, and the Open Door Policy while supporting Walmart's mission and values.
Create an inclusive learning environment that promotes engagement, belonging, collaboration, continuous learning, and operational excellence.

Benefits

Performance-based incentive awards and bonuses
401(k) match
Stock purchase plan
Paid maternity and parental leave
Paid time off, including sick leave and PTO/PPTO
Medical, vision, and dental coverage
Company-paid life insurance
Short-term and long-term disability
Family care leave
Bereavement leave
Jury duty and voting leave
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U education benefit, including tuition, books, and fees for eligible programs