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Home Health Aide Coordinator (CNA)

Clinch River Home Healthcare•Oak Ridge, TN
•$17 - $18

About The Position

United Energy Workers Healthcare is seeking a Home Health Aide Coordinator to coordinate Home Health Aide (HHA) services among Case Managers, HHAs, and clients. The role supports patient care by overseeing scheduling logistics, compliance documentation, onboarding, and care implementation. It contributes to workforce stability, regulatory readiness, and operational efficiency through accurate records, coverage coordination, and quality service delivery. The position requires a high school diploma or equivalent. Completion of basic CNA or home health training is preferred, along with experience using scheduling or care coordination systems. The role requires regular, predictable attendance and includes extended computer use and other physical activities described below. The listed pay range is $17.00–$18.00 per hour.

Requirements

  • High school diploma or equivalent.
  • Experience with scheduling or care coordination systems.
  • Exceptional organizational, interpersonal, and communication skills.
  • Must pass a criminal background check.

Nice To Haves

  • Completion of basic CNA or home health training.

Responsibilities

  • Coordinate HHA service delivery in alignment with patient plans of care.
  • Maintain current HHA schedules and client assignment records to support Case Managers.
  • Serve as the first point of contact for shift call-ins and resolve or arrange coverage as needed.
  • Track and verify HHA documentation for accuracy and compliance with agency standards.
  • Assemble, prepare, and maintain HHA documentation packets.
  • Collaborate with Case Managers to review Individualized Plans of Care (IPOC) and related documentation.
  • Upload, label, and organize completed documents in the appropriate electronic care platform.
  • Support onboarding, including HHA orientations, documentation reviews, and training follow-ups.
  • Deliver care kits and binders to new clients as requested.
  • Conduct in-service sessions, assist with incident tracking, and provide administrative support for HHA terminations.
  • Communicate updates, policy changes, and procedural adjustments to HHAs.
  • Perform general administrative tasks and audits, and assist with special projects as directed by the Case Manager or Regional Director.
  • Perform other duties as assigned.
  • Maintain regular, predictable attendance as business demands dictate.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) retirement plan with employer match.
  • Paid time off and holiday pay.
  • Disability insurance and life insurance options.
  • Health Savings Account (HSA) and Dependent Care Spending Account (DCSA).
  • Employee Assistance Program (EAP).
  • Sunshine Fund for peer-supported financial assistance during unexpected hardships.
  • Internal referral bonuses.
  • Supportive and inclusive culture.
  • Mission-centered work.
  • Opportunities for growth and development, including internal mobility and training.
  • Recognition programs.

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