Clinical Specialist Jobs

About The Position

Requirements

• Bachelor’s degree or equivalent experience.
• At least 1 year in a previous position.
• At least 3 years of clinical experience, internal or external.
• Prior industry or competitive experience if applying externally.
• IBHRE EP certification.
• Ability to perform complex EP cases independently.
• Ability to mentor and train EP Clinical Specialist and CA Clinical Specialist roles on complex mapping cases.
• Ability to independently conduct complex customer education events that communicate the value proposition of the full EP portfolio.
• Performance among the top half of the clinical group in number of cases completed at the time of promotion in the defined Region/Area.
• Verification that all vendor credentialing requirements will be satisfied; requirements may include COVID-19 vaccination.

Responsibilities

• Provide advanced engineering, sales, educational, clinical, and technical support for EP products in response to complex field inquiries.
• Serve as a senior clinical interface between the medical community and the business, building and sustaining credible customer relationships.
• Identify and report customer needs, product performance, and potential sales opportunities to sales representatives, directors, and management.
• Provide engineering, sales, educational, and clinical support for the most complex field inquiries as needed.
• Maintain thorough knowledge of EP products, related technical information, industry trends, and market participants.
• Develop, lead, or facilitate EP product training and educational programs for healthcare professionals.
• Provide regional EP procedural case coverage and perform complex EP cases independently.
• Back up EP Sales Representatives with sales support, regional training seminars, clinical studies and data collection, troubleshooting, and new-product in-service training.
• Mentor and provide leadership for less experienced Clinical Specialists.
• Continue developing engineering, sales, and technical skills in support of the Arrhythmia Management strategy.
• Assist Training and Education departments with advanced seminars and preparation of educational materials.
• Assist Sales with advanced product demonstrations for visiting physicians and sales personnel.
• Stay current on relevant expertise, regulatory requirements, company and competitor products, markets, objectives, and industry trends.
• Resolve or facilitate resolution of problems, including identifying causes to prevent recurrence.
• Perform related functions and responsibilities as assigned.

Benefits

• Career development opportunities with an international company.
• Employees may qualify for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• Retirement savings plan with a high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit providing an affordable and convenient path to a bachelor’s degree.