Veterinary Clinical Educational Specialist

MedVet•Campbell, CA

About The Position

The Clinical Education Specialist coordinates the Clinical Services onboarding program, continuing education for team members, external clinical services education programs, and the veterinary technician student extern and observer programs. The role also delivers general hospital and departmental training and maintains training manuals, materials, and employee training records. The position is split equally between administrative clinical education responsibilities and technician work in the emergency room.

Requirements

Veterinary Technician License required.
Ability to balance team and individual responsibilities and contribute to a positive team spirit.
Competency using Microsoft Office programs, including Word, Excel, PowerPoint, and Outlook.
Ability to learn industry-specific programs.
Strong problem-solving ability.
Ability to multitask.
Professional and caring demeanor with high personal work standards.
Ability to communicate and collaborate with new and existing team members.
Positive attitude and team-oriented approach.
Ability to communicate effectively and diplomatically, remain approachable, assist coworkers, maintain a proactive attitude, and promote interdepartmental cooperation.
Ability and initiative to work with minimal supervision and direction.

Nice To Haves

Emergency or specialty experience strongly preferred.

Responsibilities

Facilitate onboarding and training for new Clinical Services team members, including new-hire orientation and site-based general training.
Ensure clinical skills and procedures training is completed through direct instruction or coordination with appropriate team members.
Gather feedback and training observations from mentors and subject matter experts for new team members.
Maintain onboarding training files for new Clinical Services team members.
Plan, deliver, and track ongoing mandatory and needs-based training for Clinical Services team members, including annual OSHA and radiation safety training.
Communicate and provide training on new medications, equipment, and procedures.
Provide additional on-the-job clinical training as needed.
Track team member progress against training plans through routine testing and assessment.
Maintain training documentation and files for each team member.
Schedule and coordinate hospital student and observer programs, including veterinary technician student externships and observer programs.
Participate in developing and delivering ongoing Clinical Services learning programs.
Help develop consistent organizational training processes, programs, resources, and manuals for MedVet clinical services roles.
Develop and maintain hospital- and department-specific training materials in partnership with local Clinical Services leadership.
Collaborate with regional marketing partners on clinical services speaker and topic recommendations for external continuing education and referral partner training.
Support Clinical teams by working as a clinical team member as directed by the manager.