Clinical Specialist II, SCS - Hartford, CT

Boston Scientific•Hartford, CT
•$75,000 - $95,000

About The Position

Boston Scientific is seeking a Clinical Specialist II for its Neuromodulation team, which provides evidence-based technologies and personalized pain solutions for people living with chronic pain. The specialist partners with healthcare professionals to support spinal cord stimulation procedures, provide clinical and technical expertise, and help achieve strong patient outcomes. The role involves programming and troubleshooting therapy, providing intraoperative guidance and hands-on support during surgical cases, and delivering patient follow-up care. The specialist also educates healthcare professionals and customers about company products, therapies, technologies, and evidence-based treatment options through presentations, demonstrations, training sessions, workshops, and other formats. In partnership with sales colleagues and healthcare providers, the specialist supports therapy adoption, identifies potential patients and referral sources, and contributes to community awareness initiatives. The position builds and maintains relationships with physicians, hospital and ambulatory surgery center personnel, and other healthcare providers to support patient care and future sales opportunities. It also requires prompt responses to office inquiries and timely completion of administrative duties in compliance with applicable regulatory guidelines. Frequent travel throughout the assigned region is required, primarily as day trips, with some overnight stays depending on business needs; flexibility as the territory changes is essential.

Requirements

  • Bachelor’s degree or an equivalent combination of education and experience.
  • At least 2 years of work experience in a sales and/or clinical role.
  • Frequent travel throughout the assigned region, primarily day trips, with some overnight stays depending on business needs.
  • Flexibility regarding expansion or reduction of the geographic territory.

Nice To Haves

  • Medical device sales and/or clinical education experience.
  • Bachelor’s degree in Nursing, Biology, Kinesiology, or another science field.
  • Experience as a Physical Therapy Assistant, RN, Chiropractor Assistant, Radiologic Tech, Surgical Tech, or in a similar field.

Responsibilities

  • Provide clinical support through programming, troubleshooting, and intraoperative guidance for spinal cord stimulation procedures.
  • Deliver patient follow-up care, monitor therapy progress, address patient needs, and collaborate with healthcare teams to support optimal outcomes.
  • Partner with the sales team and healthcare professionals to drive therapy adoption and achieve strong clinical outcomes.
  • Educate customers and healthcare professionals about company products, clinical usage, therapy options, technology developments, and industry trends through presentations, demonstrations, training, workshops, and other formats.
  • Provide tailored education about clinical benefits and best practices for company products and patient care.
  • Participate in surgical cases in hospital and surgery center environments, providing hands-on support throughout procedures.
  • Serve as a resource for current and prospective customers, sharing information about innovations and evidence-based therapies.
  • Use company resources to identify potential patients and referral sources and provide education about neuromodulation and chronic pain treatment.
  • Participate in developing and executing community awareness initiatives to increase patient volume and engagement.
  • Develop and maintain relationships with hospital, office, and ambulatory surgery center personnel; establish connections across departments and identify key decision makers.
  • Respond promptly to office inquiries and requests, providing needed information and support.
  • Complete administrative tasks in a timely manner and in compliance with applicable regulatory guidelines.
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