Pharmaceutical Sales - Neuroscience Specialist - Hartford, CT

Otsuka•Hartford, CT

About The Position

Otsuka America Pharmaceutical Inc. is a global healthcare company focused on innovative pharmaceutical products that address unmet medical needs, as well as nutraceutical products for everyday health. In its evolved customer engagement model, the Neuroscience Specialist engages healthcare providers through in-person, virtual, and digital channels, sharing expertise on products and their approved conditions. The model emphasizes local care delivery and aims to improve patient care and the experiences of patients, caregivers, and healthcare providers. Reporting directly to the Area Business Lead, the Neuroscience Specialist coordinates with cross-functional colleagues in Medical, Market Access, and Patient Support under applicable guidelines. The Specialist serves as the primary point of contact for healthcare provider customers and provides expertise on complex, on-label information using approved content. The role supports customer engagement, thought leadership, business planning, proactive outreach, and the collection and communication of insights to inform strategic decisions. The territory is Hartford, Connecticut. The Specialist must live within a commutable distance of 50 miles from the territory’s primary city. Daily field travel by car is required. The listed pay range is $107,362 to $166,750, plus an incentive opportunity; actual pay may depend on experience, skills, and internal comparisons.

Requirements

Bachelor's degree.
At least one of the following experience pathways: 2 or more years of pharmaceutical or medical device sales experience; 3 or more years of business-to-business or equivalent outside sales experience in regulated, clinical, or customer engagement work; or 2 or more years of clinical healthcare experience, such as Nurse Practitioner, Physician Assistant, or RN, with patient-facing, medical education, or therapy-focused responsibilities.
Less than 2 years of pharmaceutical or medical device sales experience may be considered for employees who successfully complete the Otsuka ReadyNow program.
Ability to travel, including daily field travel by car.
Must reside within a commutable distance of 50 miles from Hartford, Connecticut.

Nice To Haves

CNS knowledge.
Ability to communicate complex clinical information, influence stakeholders, and translate scientific data into clear, practical value propositions.
Commitment to ethical business practices, understanding of regulatory standards, and ability to conduct business in compliance with company policies and guidance.
Ability to assimilate and communicate complex clinical and product information.

Responsibilities

Conduct proactive outreach to healthcare providers about product access, on-label information, and established patient care guidance.
Engage customers through virtual and digital tools and direct them to other colleagues, such as CSS, when appropriate.
Facilitate speaker programs and organize local provider groups to discuss experiences and outcomes with local and regional leaders.
Meet customer requests and solicit feedback on the quality of customer engagement.
Collaborate compliantly with the ecosystem team to adjust targeting and call point plans.
Act on insights from customer-facing roles to inform local strategy and business goals.
Elevate opportunities, feedback, and local market insights to the Area Business Lead.
Use competitive data and business reports, including sales data and promotional budgets, to track progress and identify opportunities.
Apply knowledge of territory and business conditions to set near-term priorities for the territory business plan.
Respond compliantly to competitive threats and opportunities.
Educate office staff on payer guidelines and reimbursement procedures to increase pull-through.
Use promotional materials effectively and draw on internal support team resources appropriately.
Apply market and industry knowledge to address objections and influence prescribing habits during office calls.
Identify professional groups for networking and access to potential key opinion leaders.
Build relationships with key office and practice personnel, keeping patient health central to conversations.
Follow through with accounts and provide accurate information in response to their needs.
Deliver balanced office calls and sales presentations using approved marketing materials and technical references, such as studies and package inserts, to help healthcare providers enhance patient outcomes.