Pharmaceutical Sales - Neuroscience Specialist - Durham, NC

Otsuka Pharmaceutical Co., Ltd.•Durham, NC

3d•$107,362 - $166,750•Onsite

About The Position

Otsuka America Pharmaceutical Inc. is hiring a Neuroscience Specialist to engage healthcare providers through in-person, virtual, and digital channels, providing expertise on products and their approved conditions. The role focuses on local care delivery and improving the experience of patients, caregivers, and healthcare professionals. The Specialist serves as the primary point of contact for HCP customers and provides complex, on-label information based on approved content. Reporting directly to the Area Business Lead, the Specialist coordinates with colleagues in Medical, Market Access, and Patient Support under appropriate guidelines. The position emphasizes customer engagement, thought leadership, business planning, proactive outreach, and gathering customer insights to inform local strategy. The territory is Durham, North Carolina; the employee must live within a commutable distance of 50 miles from the territory’s primary city and travel by car daily.

Requirements

Bachelor's degree.
At least one of the following experience qualifications: 2 or more years of pharmaceutical or medical device sales experience; 3 or more years of B2B or equivalent outside sales experience in regulated, clinical, or customer engagement work; or 2 or more years of clinical healthcare experience, such as Nurse Practitioner, Physician Assistant, or RN, with patient-facing, medical education, or therapy-focused responsibilities.
Candidates with less than 2 years of pharmaceutical or medical device sales experience may be considered if they successfully complete the Otsuka ReadyNow program.
Ability to travel, including daily field travel by car.
Must reside within a commutable distance of 50 miles from Durham, NC.

Nice To Haves

CNS knowledge.
Ability to communicate complex clinical information, influence stakeholders, and translate scientific data into clear, practical value propositions.
Commitment to ethical business practices, understanding of regulatory standards, and ability to conduct business in compliance with company policies and guidance.
Ability to assimilate and communicate complex clinical and product information.

Responsibilities

Conduct proactive outreach to healthcare professionals about product access, on-label information, and established patient care guidance.
Engage customers using virtual and digital tools and connect them with other colleagues, such as CSS, when appropriate.
Facilitate speaker programs and organize local provider groups to discuss experiences and outcomes with local and regional leaders.
Ensure customer requests are met and seek feedback on the quality of customer engagement.
Collaborate compliantly with the ecosystem team to adjust targeting and call-point plans.
Use insights collected from customer-facing roles to inform local strategy and business goals.
Elevate opportunities and feedback to the Area Business Lead, including local market insights.
Use competitive data and business reports, including sales data and promotional budgets, to track progress and identify opportunities.
Assess territory conditions that affect sales and establish near-term priorities for the territory business plan.
Respond compliantly to competitive threats and opportunities.
Educate office staff on payer guidelines and reimbursement procedures to support pull-through.
Use promotional materials effectively and draw on internal support-team resources appropriately.
Apply market and industry knowledge to address objections and influence prescribing habits during office calls.
Identify professional groups for networking and access to potential key opinion leaders.
Build relationships with office and practice personnel, focus conversations on patient health, and follow through by providing accurate, useful information.
Deliver balanced office calls and sales presentations using approved marketing materials and technical references, such as studies and package inserts, and demonstrate product and competitive knowledge.