Pharmaceutical Sales - Neuroscience Specialist - Greenville, SC

Otsuka Pharmaceutical Co., Ltd.•Greenville, SC
•$107,362 - $166,750•Onsite

About The Position

Otsuka America Pharmaceutical Inc. is hiring a Neuroscience Specialist to engage healthcare providers through in-person, virtual, and digital channels, sharing expertise about products and their approved conditions. The role is designed to improve customer and patient experiences by supporting local care delivery and providing a primary point of contact for HCP customers. The specialist reports to the Area Business Lead and coordinates with Medical, Market Access, and Patient Support colleagues in accordance with applicable guidelines. The specialist conducts proactive customer outreach, facilitates discussions and speaker programs, organizes local provider groups, responds to customer requests, and gathers feedback and insights. The role also includes territory analysis and business planning, compliant collaboration with the ecosystem team, account relationship building, and effective use of approved promotional materials and technical references. The position is based in the Greenville, South Carolina territory, requires residence within 50 miles of the primary city, and involves daily field travel by car.

Requirements

  • Bachelor's degree.
  • At least one of the following experience pathways: 2 or more years of pharmaceutical or medical device sales experience; 3 or more years of B2B or equivalent outside sales experience in regulated, clinical, or customer engagement work; or 2 or more years of clinical healthcare experience, such as Nurse Practitioner, Physician Assistant, or RN, with patient-facing, medical education, or therapy-focused responsibilities.
  • Less than 2 years of pharmaceutical or medical device sales experience may be considered for employees who successfully complete the Otsuka ReadyNow program.
  • Ability to travel, including daily field travel by car.
  • Must reside within a commutable distance of 50 miles from Greenville, the primary city in the sales territory.

Nice To Haves

  • CNS knowledge is highly valued.
  • Ability to communicate complex clinical information, influence stakeholders, and translate scientific data into clear, practical value propositions.
  • Commitment to ethical business practices, understanding of regulatory standards, and ability to conduct business in compliance with company policies and guidance.
  • Ability to assimilate and communicate complex clinical and product information.

Responsibilities

  • Conduct proactive outreach to healthcare providers about product access, on-label information, and established patient care guidance.
  • Engage customers using virtual and digital tools and direct them to other colleagues, such as CSS, as needed.
  • Facilitate speaker programs and organize local provider groups to discuss experiences and outcomes with local and regional leaders.
  • Ensure customer requests are met and solicit feedback on engagement quality.
  • Collaborate compliantly with the ecosystem team to adjust targeting and call point plans.
  • Use insights collected from customer-facing roles to inform local strategy and business goals.
  • Elevate opportunities and feedback to the Area Business Lead, including local market insights.
  • Use competitive data and business reports, including sales data and promotional budgets, to track progress and identify opportunities.
  • Assess territory knowledge and business conditions to set near-term business-plan priorities, and respond compliantly to competitive threats and opportunities.
  • Educate office staff about payer guidelines and reimbursement procedures to support pull-through.
  • Use promotional materials effectively and maintain awareness of internal support resources, using them appropriately.
  • Apply market and industry knowledge to address objections and influence prescribing habits during office calls.
  • Identify professional groups for networking and access to potential key opinion leaders.
  • Build relationships with office and practice personnel, focus conversations on patient health, and follow through by providing accurate, useful information.
  • Deliver balanced office calls and sales presentations using approved marketing materials and technical references, communicating product and competitive information clearly and confidently.

Benefits

  • Comprehensive medical insurance
  • Dental insurance
  • Vision insurance
  • Prescription drug coverage
  • Company-provided basic life insurance
  • Accidental death and dismemberment insurance
  • Short-term and long-term disability insurance
  • Tuition reimbursement
  • Student loan assistance
  • 401(k) match
  • Flexible time off
  • Paid holidays
  • Paid leave programs
  • Other company-provided benefits
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