Pharmaceutical Sales - Neuroscience Specialist - Hartford, CT

Otsuka Pharmaceutical Co., Ltd.•Hartford, CT

3d•$107,362 - $166,750•Onsite

About The Position

Otsuka America Pharmaceutical Inc. is seeking a Neuroscience Specialist to engage healthcare providers through in-person, virtual, and digital channels. The specialist serves as the primary point of contact for HCP customers, providing expertise on products and their approved conditions and responding to complex on-label information requests using approved content. The role aims to improve patient care and customer experience through local care delivery, thought leadership, proactive outreach, and informed business planning. The specialist reports directly to the Area Business Lead and coordinates with cross-functional Medical, Market Access, and Patient Support colleagues under appropriate guidelines. The role covers the Hartford, Connecticut territory, requires residence within a commutable 50-mile distance of the territory’s primary city, and involves daily field travel by car. The position requires territory analysis and business planning, relationship-building with healthcare practices, compliant use of promotional materials, and effective communication of clinical and product information. The specialist gathers customer insights, identifies local opportunities, and shares feedback with the Area Business Lead to inform local strategy and business goals.

Requirements

Bachelor’s degree.
At least one of the following experience paths: 2 or more years of pharmaceutical or medical-device sales experience (less experience may be considered for employees who successfully complete the Otsuka ReadyNow program); 3 or more years of B2B or equivalent outside sales experience in regulated, clinical, or customer-engagement work; or 2 or more years of clinical healthcare experience, such as Nurse Practitioner, Physician Assistant, RN, or similar, with patient-facing, medical education, or therapy-focused responsibilities.
Ability to travel and conduct daily field travel by car.
Must reside within a commutable distance of 50 miles from Hartford, the primary city in the sales territory.
Ability to communicate complex clinical and product information, build relationships, and provide accurate information in response to customer needs.
Ability to plan and analyze a territory, use business and competitive data, and execute compliant customer engagement.

Nice To Haves

CNS knowledge is highly valued.
Ability to communicate complex clinical information, influence stakeholders, and translate scientific data into clear, practical value propositions.
Commitment to ethical business practices and understanding of regulatory standards, with the ability to conduct business in compliance with company policies and guidance.
Ability to assimilate and communicate complex clinical and product information.

Responsibilities

Conduct proactive outreach to healthcare providers regarding product access, on-label information, and established patient-care guidance.
Engage customers using virtual and digital tools and direct them to other colleagues, such as CSS, when appropriate.
Facilitate speaker programs and organize local provider groups to discuss experiences and outcomes with local or regional leaders.
Ensure customer requests are met and solicit feedback on engagement quality.
Collaborate compliantly with the ecosystem team to adjust targeting and call-point plans.
Use insights gathered from customer-facing roles to inform local strategy and business goals.
Elevate opportunities, feedback, and local market insights to the Area Business Lead.
Use competitive data and business reports, including sales data and promotional budgets, to track progress and identify opportunities.
Assess territory and business conditions to set near-term priorities in the territory business plan.
Respond compliantly to competitive threats and opportunities.
Educate office staff on payer guidelines and reimbursement procedures to support pull-through.
Use promotional materials effectively and approved technical references appropriately.
Maintain awareness of internal support-team resources and use them appropriately.
Apply market and industry knowledge to address objections and influence prescribing habits during office calls.
Identify professional groups for networking and access to potential key opinion leaders.
Build relationships with key office and practice personnel, focus conversations on patient health, and follow through by providing accurate, valuable information.
Deliver balanced office calls and sales presentations using approved marketing materials and technical references to help HCPs enhance patient outcomes.
Demonstrate product knowledge of Otsuka products and competition and communicate information clearly and confidently.