Clinical Specialist II, SCS - Phoenix, AZ
About The Position
Boston Scientific’s Neuromodulation team provides personalized, evidence-based pain solutions for people living with chronic pain. The Clinical Specialist II partners with healthcare professionals to support spinal cord stimulation (SCS) implant procedures, provide technical expertise, and help achieve strong patient outcomes. The role supports therapy programming and troubleshooting, patient follow-up, clinical education, therapy adoption, and relationships with customers and referral sources. The position involves frequent travel throughout an assigned region, primarily on day trips, with some overnight stays depending on business needs. Flexibility to accommodate changes to the geographic territory is essential. The role is safety-sensitive and requires a pre-employment drug test. Certain field positions may also require acceptable proof of COVID-19 vaccination, with candidates notified during the interview and selection process if applicable.
Requirements
- Bachelor’s degree or an equivalent combination of education and experience.
- At least 2 years of work experience in a sales and/or clinical role.
Nice To Haves
- Medical device sales and/or clinical education experience.
- Bachelor’s degree in Nursing, Biology, Kinesiology, or another science field.
- Experience as a Physical Therapy Assistant, RN, Chiropractor Assistant, Radiologic Tech, Surgical Tech, or in a similar field.
Responsibilities
- Provide clinical support through programming, troubleshooting, and intraoperative guidance for spinal cord stimulation procedures.
- Provide patient follow-up care, monitor therapy progress, address patient needs, and collaborate with healthcare teams to support optimal outcomes and product satisfaction.
- Partner with the sales team and healthcare professionals to encourage therapy adoption and deliver clinical outcomes.
- Educate customers and healthcare professionals about company products, their clinical benefits and proper use, and relevant product, therapy, technology, and industry developments.
- Deliver customer education through presentations, demonstrations, training sessions, workshops, informational meetings, and digital platforms.
- Work with physicians, hospital staff, and other healthcare providers to provide tailored education on product use and patient care.
- Serve as a resource for current and prospective customers, sharing information about innovations and evidence-based pain therapies.
- Provide hands-on support during surgical cases in hospitals and surgery centers.
- Use company resources to identify potential patients and referral sources and educate them about neuromodulation and chronic pain treatment.
- Participate in community awareness initiatives intended to increase patient volume and engagement.
- Develop and maintain relationships with office, hospital, and ambulatory surgery center personnel; establish contacts across departments and identify decision makers to facilitate future sales.
- Respond promptly to office inquiries and requests, providing timely information, support, or assistance.
- Complete administrative tasks promptly and in compliance with applicable regulatory guidelines.
Benefits
- Core and optional benefits are offered; details are available at www.bscbenefitsconnect.com.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
