Clinical Manager Jobs

About The Position

Requirements

• Master’s degree in Social Work, Psychology, or a related field.
• Licensed with the BBS or within three months of licensure.
• At least 2 years of case management and mental health services experience with severely mentally ill, dually diagnosed, formerly unhoused adults.
• Comprehensive knowledge of mental health and substance abuse counseling, assessment, and crisis intervention.
• Willingness to work from a strength-based, harm reduction, client-centered model emphasizing evidence-based practices.
• Ability to work cooperatively on a multidisciplinary team and with people from varied ethnic and cultural backgrounds.
• Strong organizational, communication, documentation, time-management, and interpersonal skills.
• Problem-solving skills, including the ability to recognize when to consult, make independent decisions, and offer solutions.
• Experience managing crisis situations and skill in crisis response, de-escalation, and risk mitigation.
• Strong recovery-model approach to care and ability to form therapeutic relationships with tenants from diverse backgrounds, including people underserved by traditional care models.
• Demonstrated computer skills, including Microsoft Office and Mac and PC operating systems, and ability to learn electronic documentation systems.
• Passion for working with adults who may be isolated or have mental health issues, cognitive impairments, substance use issues, or other unmet needs.

Responsibilities

• Supervise the interdisciplinary onsite team in providing support to tenants.
• Create a welcoming community milieu and collaborate with property management and HSH to help tenants maintain stable independent housing.
• Attend appropriate meetings with building partners, funders, and external partners as directed.
• Oversee documentation by community specialists and case managers, building the team’s capacity and expertise.
• Lead team meetings and case conferences, including case presentations, discussion of clinical issues, exchange of resources and ideas, and hosting expert trainings.
• Manage data collection in the ONE system in collaboration with HSH and in CIRCE database systems.
• Lead team operations and collaborate proactively with property management.
• Communicate effectively, orally and in writing, with internal and external team members and partner agencies.
• Conduct intakes and develop service plans for adults with histories of homelessness and psychiatric or medical conditions or disabilities.
• Maintain records of client contacts and services in accordance with HSH and Felton standards, and meet timely access and documentation requirements.
• Provide crisis intervention to help prevent hospitalization, collaborate with clinicians and other providers, and respond to emergencies.
• Provide individual and group therapy, rehabilitative skills training, case management, and crisis intervention services to tenants.
• Link tenants to basic needs and resources, including income, housing, job training, insurance, and nutrition.
• Address housing needs through training, coaching, and community-resource referrals to support stable housing.
• Coordinate monthly group schedules and community meetings, and collaborate on tenant wellness and emergency safety checks.
• Participate in ongoing training, including developing specializations in evidence-based practices.
• Deliver exceptional customer service to tenants, community partners, and the team.
• Perform other duties and responsibilities as assigned.

Benefits

• Fully paid medical and dental plans, subject to election and eligibility.
• Health reimbursement card, subject to election and eligibility.
• Paid time off, including personal, vacation, and sick time, subject to election and eligibility.
• 403B with company match, subject to election and eligibility.