Clinical Site Manager (LPC or LCSW) Position in Tempe; SMI; Recovery Center; $5K Sign On Bonus

Terros Health•Tempe, AZ

3d•$83,000 - $93,000•Onsite

About The Position

Terros Health is hiring an Arizona-licensed clinician (LPC or LCSW) as a Clinical Site Manager at its Priest Drive site in Tempe, Arizona. The position supports therapeutic services and provides comprehensive direct support to adults with serious mental illness (SMI), dual diagnoses, and/or referral needs. The manager oversees clinical operations and staff, promotes quality treatment and recovery-oriented practices, and ensures services comply with organizational policies, applicable laws and regulations, and licensure, accreditation, and contract requirements. The role provides direct administrative and clinical supervision to Clinical Coordinators and Connective Clinical Liaisons, coordinates clinical care across disciplines, and uses outcome and process data to support training, mentoring, and performance improvement. The manager communicates operational barriers to site and direct-services leadership, works with site staff to resolve issues, mentors and orients staff, and facilitates clinical staff meetings. This is a full-time, in-office, day-shift position, Monday through Friday. The listed salary range is $83,000–$93,000, depending on experience. A $5,000 sign-on bonus is offered to new hires. Additional language differential pay is available for specified languages.

Requirements

Master's degree in a related discipline, such as MA, MC, or MSW.
Arizona independent clinical license as an LPC or LCSW.
Three to five years of experience, or an equivalent combination of experience and education.
Experience with serious mental illness (SMI).
BLS certification.
Knowledge of electronic health records.
Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
Excellent oral and written communication skills.
Valid Arizona driver's license; must be at least 21 years old, have at least four years of driving experience, and meet Terros Health's driving policy requirements.
Valid Arizona Fingerprint Clearance card, or must apply for a Level 1 card within seven working days of assuming the role.
Must pass a TB test, drug screen, and background check.

Nice To Haves

Clinical Coordinator experience.
At least three years of supervisory experience in a behavioral health setting.
Experience working with diverse populations, including people with SMI.
Experience with the NextGen electronic health record.
Ability to speak Spanish, Vietnamese, Korean, Arabic, or Farsi, or American Sign Language (ASL), or Swahili; a language differential is available.

Responsibilities

Implement facility policies and clinical management procedures.
Supervise clinical activities and ensure program services comply with policies, procedures, applicable laws and regulations, and licensure and accreditation standards.
Create a climate that promotes quality treatment for each member.
Manage clinical staff and oversee clinical care at the site, including coordination across clinical disciplines and program activities.
Implement objectives outlined in the ADHS and RBHA Provider Manual.
Provide direct administrative and clinical supervision to Clinical Coordinators and Connective Clinical Liaisons, and support effective communication among clinical team staff.
Ensure appropriate clinical services are delivered and staff comply with regulatory and contract requirements.
Use qualitative and quantitative outcomes and process data to initiate training, mentoring, or performance improvement activities.
Communicate operational barriers, including service development and network issues, to the Site Administrator and other Direct Services Management staff as needed.
Work cooperatively with site staff to resolve identified site-level issues.
Communicate the Mercy Maricopa Integrated Care vision and mission to staff and members.
Integrate a recovery philosophy and the Principles for Persons with a serious mental illness into clinical practice and clinic operations.
Mentor, coach, and teach staff, particularly in assessment and treatment planning, and support adherence to the organization's philosophy, goals, and objectives.
Orient new staff directly or through delegation.
Conduct clinical staff meetings to discuss plans, goals, objectives, problem areas, and information.

Benefits

$5,000 sign-on bonus for new hires.
Bilingual pay differential of $2 per hour for specified languages.
Multiple medical plan options, including a no-premium plan for employees and their families.
Multiple dental plan options, including orthodontic coverage.
Vision insurance.
Group life and disability insurance.
Pet insurance.
401(k) plan with company match.
Interest-free medical line of credit.
Financial education, planning, and support resources.
Monetary company contribution toward eligible benefits.
Paid time off, including three weeks in the first year.
Paid sick time.
Ten paid holidays annually.
Comprehensive wellness program with challenges, activities, and prizes.
Employee Assistance Program for employees and family members.
Trip Reduction Program.
Professional growth and career development opportunities, including scholarships, clinical supervision, and continuing education units.
Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University.
Access to the Working Advantage Employee Discount Program, with savings on gym memberships, car rentals, flights, hotels, movie tickets, and more.