Clinical Site Manager (LCSW or LPC) Position in Phoenix; SMI Experience Required

Terros Health•Phoenix, AZ

6d•$83,000 - $93,000•Onsite

About The Position

Terros Health is hiring an Arizona-licensed clinician to manage its Desert Cove Recovery Health Center in Phoenix. The role provides leadership for clinical services supporting adults with serious mental illness (SMI), co-occurring disorders, and other referred needs. The manager oversees clinical staff and site-level clinical care, promotes quality and compassionate evidence-based treatment, and ensures services comply with organizational policies, laws, regulations, contracts, and accreditation requirements. The Clinical Site Manager supervises and supports Clinical Coordinators and Connective Clinical Liaisons, promotes coordination across clinical disciplines, and uses outcome and process data to guide training, mentoring, and performance improvement. The manager also supports recovery-oriented practice, communicates operational barriers, orients staff, and leads clinical staff meetings. This is a full-time, 40-hour-per-week, Monday–Friday day-shift position in Phoenix, Arizona. An Arizona LPC or LCSW is required.

Requirements

Master’s degree in a related discipline, such as MA, MC, or MSW.
Arizona independent license as an LPC or LCSW.
Three to five years of experience, or an equivalent combination of experience and education.
At least one year of experience in a leadership position.
BLS certification.
Experience working with diverse populations, including people with SMI.
Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
Excellent oral and written communication skills.
Valid Arizona driver’s license; must be at least 21 years old, have at least four years of driving experience, and meet Terros Health’s driving policy requirements.
Valid Arizona Fingerprint Clearance Card, or ability to apply for a Level 1 card within seven working days of assuming the role.
Must pass a TB test, drug screen, and background check.

Nice To Haves

At least three years of supervisory experience in a behavioral health setting.
Experience as a Clinical Coordinator.
Knowledge of electronic health records, with NextGen experience a plus.

Responsibilities

Implement facility policies and clinical management procedures.
Supervise clinical activities and ensure services comply with organizational procedures, laws, regulations, licensure and accreditation standards, and regulatory and contract requirements.
Create a climate that promotes quality treatment for each member.
Manage clinical staff and take responsibility for the clinical care provided at the site.
Coordinate clinical disciplines and program activities, and implement objectives outlined in the ADHS and RBHA Provider Manual.
Provide direct administrative and clinical supervision to Clinical Coordinators and Connective Clinical Liaisons, and promote effective communication among clinical staff.
Use qualitative and quantitative outcomes and process data to initiate training, mentoring, or performance improvement activities.
Communicate operational barriers to the Site Administrator and other Direct Services Management staff, and work with site staff to resolve issues.
Communicate the Mercy Maricopa Integrated Care vision and mission to staff and members.
Integrate a recovery philosophy and the Principles for Persons with a serious mental illness into clinical practice and clinic operations.
Mentor, coach, and teach staff, particularly in assessment and treatment planning, and support adherence to program philosophy, goals, and objectives.
Orient new staff directly or through delegation.
Conduct clinical staff meetings to discuss plans, goals, objectives, problem areas, and relevant information.
Provide comprehensive direct support services structured to meet the needs of adults with SMI, dual diagnoses, or referrals.

Benefits

$5,000 sign-on bonus for new hires.
Bilingual pay differential for specified languages.
Multiple medical plan options, including a no-premium plan for employees and their families.
Multiple dental plan options, including orthodontic coverage.
Vision insurance.
Group life and disability insurance.
Pet insurance.
401(k) plan with company match.
Interest-free medical line of credit.
Financial education, planning, and support resources.
Monetary company contribution toward eligible benefits.
Paid time off, including three weeks in the first year.
Paid sick time.
Ten paid holidays annually.
Comprehensive wellness program with challenges, activities, and prizes.
Employee Assistance Program for employees and family members.
Trip Reduction Program.
Professional growth and career development opportunities, including scholarships, clinical supervision, and continuing education units.
Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University.
Employee discounts on gym memberships, car rentals, flights, hotels, movie tickets, and other offerings.