About The Position

The Clinical Services Manager assists the clinical department Director with management and oversight of the department’s day-to-day operations, planning, implementation, and evaluation of clinical care systems, and client health outcomes attributable to clinical practice. The manager serves as the clinical department lead when the Director is absent. At the Director’s direction, the manager directly supervises clinical staff and provides indirect guidance to other staff on clinical programming and treatment expectations to support safe and effective therapeutic practices. The role leads assigned counseling-program activities, including compliance with ASAM evaluations and psychosocial assessments; discharge planning; group, family, and individual therapy; and development, implementation, and review of treatment plans. The manager helps oversee clinical programs and monitor the multidisciplinary treatment-team process. The role also reviews program progress, quality, and effectiveness through live observations and chart audits; implements and monitors the clinical unit schedule; supports and instructs direct-care staff; monitors regulatory and standards-of-care compliance; supervises and develops staff; manages scheduling and contingency staffing; provides clinical consultation and documentation guidance; and maintains a limited caseload and provides direct care as needed. This is an onsite position at Wooded Glen Recovery Center in Henryville, Indiana. A $5,000 sign-on incentive is listed. The center offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications.

Requirements

  • Master’s degree from an accredited school in a clinical, psychology, or social-service-related field.
  • Three or more years of experience after obtaining a master’s degree working with the facility’s population.
  • Skill in substance-use and addiction counseling and assessment, and knowledge of regulatory standards.
  • Current, valid, state-issued independent licensure or certification as an addiction counselor, professional counselor, social worker, psychologist, or therapist; the credential level must permit supervision of others in the field.
  • One or more years of supervisory or management experience; experience in social, clinical, or addiction-treatment services is preferred.

Nice To Haves

  • Supervisory or management experience in social, clinical, or addiction-treatment services.

Responsibilities

  • Assist the clinical department Director with management and oversight of day-to-day operations and with planning, implementing, and evaluating clinical care systems and client health outcomes.
  • Serve as the clinical department lead in the Director’s absence.
  • At the Director’s direction, supervise clinical staff and guide other staff on clinical programming and treatment expectations.
  • Lead assigned counseling-program activities, including standards for ASAM evaluations, psychosocial assessments, discharge planning, groups, family and individual therapy, and treatment plans.
  • Help oversee clinical programs and monitor the multidisciplinary treatment-team process.
  • Review clinical program progress, quality, and effectiveness through live observations and chart audits.
  • Implement and monitor the clinical unit program schedule.
  • Support and instruct direct-care staff on treatment programming and service delivery based on clients’ treatment plans and clinical needs.
  • Communicate instructions, expectations, and timelines clearly and concisely.
  • Help ensure clinical programming, staffing, and documentation comply with regulatory requirements and standards of care.
  • Coach and support staff through hiring, orientation, performance assessment, and employee engagement to meet department goals and ensure effective operations.
  • Communicate pertinent staff issues or concerns to the department Director and Human Resources.
  • Manage staff scheduling and maintain an updated contingency staffing plan.
  • Maintain accountability for personal and staff job performance.
  • Help address staff education and supervision needs through programs attended by staff.
  • Hold staff accountable for non-compliance, client-safety concerns, attendance, policy compliance, behavior, and adherence to the code of conduct.
  • Provide clinical consultation, guidance, and supervision.
  • Serve as a subject matter expert and resource on clinical-service documentation standards.
  • Maintain a limited caseload as needed and provide direct care services when needed.
  • Maintain awareness of community and market activities, including other providers, local payor needs, and the political climate related to mental health.

Benefits

  • $5,000 sign-on incentive
  • Comprehensive benefit plan
  • Competitive salary commensurate with experience and qualifications
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