Director, Clinical Operations, Acute Care Service Line
IU Health • Carmel, IN6d
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Director-Clinical Operations, Acute Care Service Line
IU Health•Carmel, IN
About The Position
The Director, Clinical Operations, Acute Care Service Line leads a multidisciplinary care center to deliver exceptional patient care, operational excellence, and an outstanding service experience. The role provides strategic and administrative leadership across care delivery, emphasizing quality management, patient and customer satisfaction, and efficient resource use. The Director develops and executes business and unit plans to advance clinical quality, workforce engagement, service outcomes, and financial performance. They ensure the care center’s priorities, operations, and culture align with the organization’s mission, values, and excellence goals across people, service, financial, and clinical performance. Depending on the care center’s structure, the position may carry 24-hour operational and leadership accountability.
Requirements
- Master’s degree in nursing or a related field, or active enrollment in such a program.
- Active Registered Nurse (RN) license in Indiana or an active Nurse Licensure Compact (NLC) RN license.
- Graduation from a nationally accredited nursing program.
- Basic Life Support certification through the AHA.
- Completion of Clinical Specialty Professional Certification within one year of meeting eligibility requirements.
- 7–10 years of relevant experience.
Responsibilities
- Lead a multidisciplinary care center in delivering exceptional patient care, operational excellence, and an outstanding service experience.
- Provide strategic and administrative leadership across all aspects of care delivery.
- Focus on quality management, patient and customer satisfaction, and efficient use of resources.
- Develop and execute business and unit plans that advance clinical quality, workforce engagement, service outcomes, and financial performance.
- Ensure the care center’s priorities, operations, and culture align with the organization’s mission, values, and excellence goals across people, service, financial, and clinical performance.
- Provide 24-hour operational and leadership accountability when required by the care center’s structure.
Benefits
- Access to advanced clinical training, leadership development, promotion opportunities, and cross-training development.
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What This Job Offers
Job Type
Full-time
Career Level
Director
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