Home Health Director Clinical Services-Grapevine, TX

Custom Care Hospice•Grapevine, TX
•Onsite

About The Position

The Director of Clinical Services (DCS) is the clinical leader of the home health agency and a strategic partner to the Executive Director. The role oversees clinical operations, drives quality patient outcomes, ensures regulatory compliance, and fosters a culture of clinical excellence. Alongside leading day-to-day clinical services, the DCS will help grow and revitalize an established agency by developing clinical programs, strengthening referral partnerships, improving operational performance, and building an engaged clinical team. The position offers the opportunity to influence organizational strategy and agency growth while making an impact on patients, families, and communities. The ideal candidate is an entrepreneurial healthcare leader who embraces accountability, develops high-performing teams, and can balance strategic leadership with hands-on operational execution. They will understand how clinical excellence, operational efficiency, and financial performance work together, and build trust with patients, families, referral sources, physicians, and team members.

Requirements

  • Bachelor’s degree in nursing from a program accredited by the National League for Nursing.
  • At least three years of management experience in a home health care organization.
  • Current registered nurse licensure to practice professional nursing in the state.
  • Ability to supervise and direct professional and administrative personnel.
  • Ability to market and deal tactfully with customers and the community.
  • Licensed driver with an insured automobile in good working order, meeting state and/or organization requirements.
  • Excellent observation, verbal, and written communication skills.
  • Knowledge of business management, governmental regulations, and Joint Commission standards.

Nice To Haves

  • Leadership experience in a startup, turnaround, acquisition, or high-growth home health environment.
  • Proven success growing census, expanding referral networks, improving quality outcomes, and building high-performing clinical teams.
  • Ability to develop and execute strategic growth initiatives while maintaining operational excellence.
  • Strong business acumen and understanding of the relationship between clinical performance, financial results, and organizational growth.
  • Experience building partnerships with physicians, hospitals, skilled nursing facilities, assisted living communities, payors, and referral sources.
  • Excellent leadership, communication, coaching, and team development skills.
  • Commitment to accountability, transparency, teamwork, and shared organizational success.
  • Knowledge of the Homecare/Homebase EMR system.

Responsibilities

  • Oversee all clinical operations and lead day-to-day clinical services.
  • Drive quality patient outcomes and ensure regulatory compliance.
  • Develop clinical programs and strategic growth initiatives.
  • Strengthen referral partnerships and support census and referral growth.
  • Improve operational performance while maintaining clinical excellence.
  • Build, lead, coach, and develop a high-performing interdisciplinary clinical team.
  • Partner with executive leadership on clinical strategy and organizational success.
  • Supervise and direct professional and administrative personnel.
  • Market the agency and deal tactfully with customers and the community.

Benefits

  • Medical
  • Dental
  • Vision
  • 401(k) match
  • Accrued sick and vacation time
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