Director of Clinical Services Home Health
About The Position
The Director of Clinical Services is the branch’s senior clinical authority, responsible for clinical quality, regulatory compliance, performance management, and clinical execution. The role partners closely with operations, scheduling, and market leadership to keep care delivery on track and support safe growth. The Director serves as Home Health Administrator, provides active clinical oversight, and leads the branch clinical team while developing leadership capacity as the market grows. The position is onsite at the branch and involves direct review of active cases, field supervisory visits, clinician development, quality improvement, and escalation leadership for patient safety and care-delivery risks.
Requirements
- Active, unrestricted RN license valid in Texas.
- At least three years of leadership experience at a Medicare-certified skilled home health agency, with clinicians reporting directly to the candidate.
- Deep knowledge of Medicare Conditions of Participation and strong clinical judgment.
- Leadership presence and a strong sense of personal accountability.
- Excellent communication and performance management skills.
- Ability to hire, develop, and lead the branch's clinical team.
- Willingness to join a fast-moving, growth-oriented team.
- Willingness and ability to be present onsite at the branch as an active clinical leader.
- Home health experience.
- Leadership experience.
Nice To Haves
- Prior Home Health Administrator experience.
- Experience opening or scaling a new branch or market.
- Experience at an agency with centralized or shared-services back-office functions.
- Ownership of QAPI, accreditation, or state survey and plan-of-correction processes.
- Experience building or improving clinical workflows at scale.
- Experience partnering closely with operations teams to prevent service failures.
- QAPI experience.
Responsibilities
- Serve as Home Health Administrator and senior clinical decision-maker for the branch.
- Own clinical authority, regulatory compliance, and year-round survey readiness.
- Ensure the branch exceeds Medicare Conditions of Participation and state regulations.
- Conduct field supervisory visits and review active cases to remain close to patient status.
- Coordinate next steps after clinical events, clarify care plans, and uphold documentation quality and timeliness.
- Lead the branch clinical team and build clinical leadership as the market grows.
- Directly manage Branch Clinical Managers and Field Operations Managers.
- Manage clinician development, performance, and risk mitigation; address performance issues through fair and timely improvement plans.
- Hire, develop, and lead clinical staff as census grows.
- Own branch clinical quality and outcomes, including rehospitalization prevention.
- Track HHCAHPS results and quality KPIs, identify trends, and implement coaching or process changes.
- Partner with the centralized Quality Assurance team on documentation accuracy and OASIS review.
- Identify recurring clinical and documentation issues and implement process improvements.
- Make clinical escalation decisions for changing patient conditions, high-risk patients, safety concerns, incidents, and care-delivery risks.
- Coordinate with market leadership on sensitive patient situations, hospitalizations, and quality investigations.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
