RN / Director Of Clinical Operations - Hospice

BrightSpring Health Services•Olive Branch, MS

About The Position

Spring Valley Hospice is seeking a compassionate, strategic clinical leader to direct hospice operations in Olive Branch, Mississippi. The Director of Clinical Operations oversees patient care services and supports nursing supervisors in improving care. The role contributes to patient care planning, budgeting, staffing, personnel management, training, quality and safety, regulatory compliance, and organizational policy. The Director also promotes hospice services in the healthcare community and serves as acting Executive Director when the regular director is unavailable. Spring Valley Hospice, an affiliate of Adoration Health, provides hospice services to patients and families, emphasizing pain and symptom management along with emotional and spiritual support. Its services include routine home care, respite care, general inpatient care, and continuous care.

Requirements

  • Bachelor’s degree in nursing from a program accredited by the National League for Nursing.
  • Three years of management experience in a hospice or related healthcare organization.
  • Current registered nurse licensure to practice professional nursing in the state.
  • Licensed driver with an insured automobile in good working order, in accordance with state and/or organization requirements.
  • Demonstrated ability to supervise and direct professional and administrative personnel.
  • Ability to market and deal tactfully with customers and the community.
  • Excellent observation, verbal, and written communication skills.
  • Knowledge of business management, governmental regulations, and CHAP standards.

Nice To Haves

  • Master’s degree in hospice preferred.

Responsibilities

  • Oversee all patient care services provided by the hospice team.
  • Support and advise nursing supervisors to improve patient care.
  • Assist with patient care planning and evaluation as needed.
  • Help prepare and manage the hospice budget.
  • Monitor patient volume and adjust staffing and resources accordingly.
  • Evaluate nursing supervisors’ performance and help them evaluate their teams.
  • Hire, evaluate, and, when necessary, terminate staff.
  • Conduct regular performance reviews for clinical staff.
  • Ensure patient records are accurate and comply with legal requirements.
  • Manage supplies and equipment needed for patient care.
  • Develop and oversee training programs for new staff.
  • Plan ongoing education and training.
  • Monitor and improve the quality and safety of hospice services.
  • Help set organizational goals and create policies.
  • Ensure compliance with laws and certification standards.
  • Keep up with changes in hospice care and share updates with the team.
  • Promote hospice services within the healthcare community.
  • Serve as acting Executive Director when the main director is unavailable.

Benefits

  • Medical, dental, and vision insurance.
  • Health Savings and Flexible Spending Accounts, including up to $5,000 for childcare.
  • Tuition discounts and reimbursement.
  • 401(k) with company match.
  • Generous paid time off.
  • Mileage reimbursement.
  • Access to wellness and discount programs, including Noom, SkinIO virtual skin cancer screening, childcare, gym memberships, pet insurance, and travel and entertainment discounts. Benefits may vary by employment status.
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