Director of Clinical Operations (RN)- Hospice

Vitality Hospice•Burlington, NJ

1d•Onsite

About The Position

Vitality Hospice & Palliative Care is seeking an experienced Registered Nurse with an active New Jersey RN license to lead clinical operations in Burlington, New Jersey. The Director of Clinical Operations oversees clinical services, staff performance, regulatory compliance, and patient care outcomes, partnering with leadership to deliver high-quality, compliant, and patient-centered hospice care. The role leads interdisciplinary teams and supports operational excellence within a clinician-led hospice organization. The position is full-time and in-person/field-based. It includes oversight of hospice clinical operations, staff supervision, care planning, documentation, quality improvement, and operational metrics.

Requirements

Active Registered Nurse (RN) license in New Jersey.
At least 2 years of hospice, home health, or palliative care experience.
At least 1 year of clinical leadership or supervisory experience, such as Clinical Manager, Director of Nursing, or Supervisor.
Knowledge of hospice regulations, including CMS and CHAP requirements.
Knowledge of end-of-life care, pain and symptom management, care planning, documentation compliance, and IDT processes.
Experience with staff supervision, performance management, and team leadership.
Strong clinical decision-making, crisis intervention, and family communication skills.
Valid driver's license, reliable transportation, and auto insurance.

Nice To Haves

Knowledge of Joint Commission requirements.

Responsibilities

Oversee and coordinate clinical operations and patient care services within hospice programs.
Lead and facilitate Interdisciplinary Team (IDT) meetings to support effective care planning.
Supervise, mentor, and evaluate RNs, LPNs, Hospice Aides (CHHA), Social Workers, and other clinical staff.
Ensure timely and accurate documentation in compliance with CMS, CHAP, and state regulations.
Monitor and maintain compliance with Medicare Conditions of Participation (CoPs) and other regulatory standards.
Collaborate with Compliance to develop and implement clinical education and training programs.
Conduct facility visits to strengthen partnerships and support patient care delivery.
Oversee operational metrics, including staffing, scheduling, payroll, mileage reimbursement, and supply costs.
Drive quality improvement initiatives, patient satisfaction, and service recovery efforts.