Clinical Director

JRG Partners•Baltimore, MD

About The Position

The Clinical Director is responsible for clinical oversight, supervision, quality improvement, and operational integrity of the Outpatient Mental Health Clinic (OMHC). The role ensures behavioral health services comply with Maryland COMAR regulations, CARF standards, organizational policies, ethical standards of practice, and applicable state and federal regulations. The Clinical Director leads and oversees clinical staff, supports quality and performance improvement, monitors clinical documentation and service delivery, and promotes a trauma-informed, person-centered, recovery-oriented environment. As a member of the leadership team, the Clinical Director collaborates closely with the Medical Director and organizational leadership to support safe, effective, ethical, and compliant service delivery. The position provides clinical leadership and supervision, supports staff development and clinical operations, and participates in compliance, quality assurance, utilization review, risk management, performance improvement, audits, surveys, site visits, and accreditation activities. The Clinical Director also provides and documents supervision, reviews and co-signs documentation as required, supports clinicians with clinical decision-making and crisis management, and helps maintain adequate staffing and continuity of care. Direct clinical duties include conducting behavioral health assessments and diagnostic evaluations, developing individualized treatment plans with patients and the interdisciplinary team, and maintaining a limited clinical caseload as assigned.

Requirements

Master’s degree in Social Work, Counseling, Psychology, or a related behavioral health field.
Active Maryland licensure as one of the following: LCADC, LCPC, LCSW-C, or LCMFT.
Minimum of five years of behavioral health clinical experience, including progressive leadership or supervisory experience.
Knowledge of COMAR regulations governing OMHC services.
Knowledge of CARF standards and behavioral health best practices.
Strong leadership, organizational, communication, and problem-solving skills.
Experience with clinical documentation review and quality assurance processes.
Proficiency with EMR systems and standard office technology.
Active Maryland licensure and supervisory eligibility must be maintained.
Ability to maintain professionalism and composure in high-pressure or crisis situations.

Responsibilities

Provide clinical leadership, supervision, and guidance to clinical staff within the OMHC.
Ensure services are delivered consistent with evidence-based, trauma-informed, recovery-oriented, and person-centered practices.
Monitor clinical operations for quality, effectiveness, and regulatory compliance.
Promote ethical standards, professional boundaries, and clinical integrity.
Support staff development through supervision, coaching, mentoring, and ongoing training.
Participate in staff hiring, onboarding, performance evaluation, disciplinary processes, and professional development activities within the scope of authority.
Ensure compliance with COMAR, CARF, HIPAA, 42 CFR Part 2, and applicable federal, state, and payer requirements.
Monitor clinical documentation for accuracy, completeness, timeliness, medical necessity, and regulatory compliance.
Conduct routine chart audits and documentation reviews, including assessments, treatment plans, progress notes, treatment plan reviews, and discharge summaries.
Participate in quality assurance, utilization review, risk management, and performance improvement activities.
Assist in developing, implementing, monitoring, and revising policies, procedures, workflows, and clinical protocols.
Participate in internal and external audits, surveys, site visits, and accreditation activities, including CARF, CSA, OHCQ, and payer audits.
Identify trends, compliance concerns, and program improvement opportunities, and communicate findings to leadership.
Provide and document clinical supervision in accordance with COMAR requirements and applicable licensing board regulations.
Review and co-sign documentation as required by licensure regulations, organizational policy, and payer requirements.
Ensure supervisees follow clinical documentation standards and timelines.
Support clinicians with clinical decision-making, crisis management, ethical dilemmas, and treatment planning.
Maintain appropriate records of supervision sessions and corrective actions when applicable.
Collaborate with leadership to support effective day-to-day clinical operations.
Assist with program development, implementation, and continuous improvement initiatives.
Monitor staffing needs and support efforts to maintain sufficient qualified personnel for patient care needs.
Serve as a clinical resource to staff, patients, families, referral sources, and community partners.
Support continuity of care and interdisciplinary collaboration across providers and outside agencies.
Participate in organizational meetings, committees, trainings, and emergency preparedness activities as assigned.
Conduct comprehensive behavioral health assessments and diagnostic evaluations within scope of licensure.
Develop individualized treatment plans in collaboration with patients and the interdisciplinary team.
Maintain a limited clinical caseload as assigned.
Ensure services reflect medical necessity and appropriate clinical standards.
Maintain fidelity to DSM-5-TR diagnostic criteria and ethical clinical practice standards.
Maintain active Maryland licensure and supervisory eligibility.
Maintain current knowledge of behavioral health regulations, accreditation standards, and industry best practices.
Adhere to organizational policies concerning confidentiality, ethics, professional conduct, workplace safety, and patient rights.
Participate in continuing education and professional development activities.
Maintain professionalism and composure in high-pressure or crisis situations.