Client Success Manager Jobs

467 jobs found — updated daily

Client Success Manager

Tiny Spoon Chef, Inc•Phoenix, AZ
•$50,000 - $54,000•Remote
Match Resume

About The Position

Tiny Spoon Chef is actively looking for a Client Success Manager to become a valuable part of our team! We're more than just a culinary service; we're culinary nerds who turn food into pure magic! Our secret ingredient? A team of Client Success Managers who make sure our client experience is nothing short of extraordinary. You will work closely with our culinary team to identify client needs, provide exceptional support, and develop long-term relationships. In addition, you will work closely with our team of chefs, ensuring they are provided with a respectful and joyful workplace. Client communication is paramount at TSC. You will assess incoming client communication, leads, and questions and determine what comes next. You will reach out to existing clients for client retention check-ins and work with our chefs to support lasting client relationships. The Client Success Manager (CSM) owns the client relationship from the moment a new client is handed off by the Sales team. The CSM is accountable for client experience, retention, communication, and reengagement - making sure every client is supported, gets consistent value from their chef, and chooses to stay with Tiny Spoon Chef for the long term. The CSM is equal parts relationship manager, problem-solver, and client advocate. The CSM works to build trust, resolve challenges, and ensure clients continue to see value in their relationship with Tiny Spoon Chef.

Requirements

  • Experience in client success, account management, hospitality, or another relationship-driven service role.
  • Excellent communication and interpersonal skills - warm, clear, and professional in every interaction.
  • Strong organizational skills and the ability to manage many client relationships at once without losing detail.
  • A proactive problem-solver who anticipates issues rather than reacting to them.
  • Comfortable with data - tracking KPIs, interpreting NPS, and reporting clearly on performance.
  • A natural relationship-builder who is genuinely motivated by client happiness.
  • Confident asking for referrals and able to recognize the right moment to do so.
  • Calm, diplomatic, and fair when mediating between a client and a chef.
  • Self-directed and accountable; treats retention, satisfaction, and growth as personal responsibilities.
  • Comfortable with CRM and communication tools, and quick to learn new systems.

Responsibilities

  • Own the client relationship from Sales handoff through ongoing service, ensuring a seamless onboarding experience, strong chef-client match, and proactive support through the first five visits and beyond.
  • Build lasting client relationships through proactive communication, personalized support, and regular engagement that keeps clients satisfied, active, and committed to long-term service.
  • Serve as the trusted bridge between clients, chefs, and TSC, setting clear expectations, facilitating effective communication, managing logistics, and resolving concerns promptly and professionally.
  • Identify at-risk and lapsed clients, understand the reasons for disengagement, and lead efforts to rebuild relationships and restore service.
  • Turn exceptional client experiences into growth by proactively generating referrals, reviews, testimonials, and word-of-mouth advocacy.

Benefits

  • Retirement Plan
  • 401k
  • 401k Matching
  • Health Insurance (After 90 days of employment)
  • Dental Insurance (After 90 days of employment)
  • Vision Insurance (After 90 days of employment)
  • Short & Long Term Disability
  • Life Insurance
  • Accident & Critical Illness Insurance
  • Flexible Spending Account (FSA)
  • Dependent Care Account (DCA)
  • Paid Time Off
  • Profit Sharing

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume

What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Job Search Resources

Career Resources

Client Success Manager Career GuideSkills, salary, and career path
Client Success Manager Resume ExamplesSamples and writing tips
Client Success Manager Cover Letter ExamplesTemplates and best practices

Build a Resume for Client Success Manager

The resume builder that gets results.

  • Get clear feedback so you look as qualified as you are
  • Align your resume with the job to get further in the process, faster
  • Take the guesswork out of resume writing
Explore the resume builder

Explore Related Job Searches

ManagerEngineerCtoDirectorAnalystRn

Frequently Asked Questions

Common questions about Client Success Manager careers and jobs.

Based on current job postings on Teal, the average Client Success Manager salary in the US is approximately $92,000 per year, with a typical range of $60,000 to $140,000.

Tools

Templates & Examples

Resources

Comparisons

Company

Over 4 Million Users
Free AI tools and resources to help you land your next job, faster
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service